09/02/2017
An interesting podcast on a case study of dealing with Burnout in Call Centre agents. https://lnkd.in/frB-prC.
I listen to these podcasts in the car, mostly for entertainment, but often I hear useful stuff to. There is some sponsors advertising, but no overt selling. show less
All types of companies are struggling with burnout. Many try to fix it. Most of them fail. One exception: A 26-year-old call center manager, with stress balls and costumes in her arsenal.
