Nibbs and Associates

14/08/2026

We are proud to announce that Shirlene A. Nibbs, MBE, of Nibbs & Associates, will facilitate the Antigua & Barbuda Hotels and Tourism Association’s E.A.S.E. into CHOGM – Exceeding All Service Expectations training programme.

As Antigua and Barbuda prepares to welcome delegates and visitors for CHOGM 2026, exceptional service will be an important part of how we showcase our nation to the world.

Over this two-day programme, Shirlene will draw on her extensive experience in customer service, leadership and hospitality to guide participants through Customer Service Excellence and Commonwealth Cultural Sensitivity — equipping our people to communicate effectively, navigate cultural differences and deliver memorable guest experiences.

At Nibbs & Associates, we believe that service excellence is more than a skill — it is an attitude, a standard and a reflection of who we are.

We are delighted to partner with the Antigua & Barbuda Hotels and Tourism Association on this timely initiative as we prepare to put our very best foot forward for CHOGM 2026.

Training our people. Elevating our service. Showcasing our nation. 🇦🇬

Registration is now open. See the flyer for programme details.

19/05/2026

13/05/2026

Leaders : Margaret Thatcher warned against compromising, saying that focusing only on being liked leads to achieving nothing.

23/02/2026

17/09/2025

Leadership as a Competence Matters. You still have the opportunity to register. Professional development is critical for Success.

28/07/2025

Graceful leadership is not about doing it all it’s about empowering others to rise. True impact lies in enabling excellence.

16/06/2025

Good afternoon!! I met you at a seminar you conducted at Sandals Royal in 1987!! OMG!

You made such an impression on me at the first professional training I had. It was about Attitudes and Perceptions.

Even today I’m still mindful of the concepts. Thank you so much!!

These are the testimonials I receive regularly why I love what I do. ‘ Unleashing Human Potential’.

Jamaica.

10/07/2024

📣✨ **Exciting News for Parents and Young People! ✨📣

Join us for a FUN and INTERACTIVE bespoke Etiquette Session on July 20th, 2024, hosted by Nibbs and Associates .🎉

👩‍🏫👨‍🏫 This session is designed especially for young people, teaching them essential social skills and manners in an engaging and enjoyable way.

Our expert facilitators will ensure that your children leave feeling confident and superbly polished!

📅 **Date:** July 20th, 2024
🏢 **Venue:** ABHTI

Don't miss this fantastic opportunity to help your kids shine in every social situation. Spaces are limited, so sign up now!

📞 **Contact:** 12684649559
✉️ **Email:** [email protected]

Let’s make good manners cool and fun! 🌟

12/06/2024

🎉 By popular demand, "Macaroni and Please" is back with new episodes! 🍝✨

Join us on July 13th and July 20th, 2024, for an unforgettable etiquette experience for kids aged 6-12. Don't miss out on the fun and learning! 🌟

03/06/2024

FYI

This years editions of “MACARONI AND PLEASE” will be taking place shortly. Stay tuned for more information!