09/03/2025
Ex-Tropical Cyclone Alfred update – regional contact numbers today - 9 March 2025
We hope everyone is staying safe in this extreme weather event.
Many of you may have just watched the update from our Premier David Crisafulli MP. The decision has been made that were safe to do so, schools will reopen, tomorrow Monday 10th March, excluding some parts of the Gold Coast where extensive power loss has occurred and no public transport including bus services and light rail will be operating.
Approved Providers need to make their own decisions, taking into account factors such as safety and accessibility before reopening.
Please visit our https://earlychildhood.qld.gov.au/regulation/health-and-safety/incident-and-emergency-management/disaster-recovery?utm_medium=email&utm_campaign=Ex-Tropical-Cyclone-Alfred---9-March-update---Regional-contact-numbers-today&utm_content=earlychildhood.qld.gov.au%2Fregulation%2Fhealth-and-safety%2Fincident-and-emergency-management%2Fdisaster-recovery&utm_source=app4.vision6.com.au page for important considerations when deciding to reopen your service.
To notify the Regulatory Authority when your service is reopening:
• Approved providers under the National Law should use the NQAITS to notify the Regulatory Authority when they close and reopen.
• Approved providers under the Queensland Education and Care Services Act 2013 can email the ECEC Emergency Closures mailbox: [email protected].
Today, the regional office teams are available to take calls if you need any regulatory support. They will be available from 8am – 5pm, Sunday 9 March 2025.
Darling Downs / South West Queensland
Toowoomba regional office
Phone: (07) 4616 3791
Metropolitan North
Brisbane CBD regional office
Phone: (07) 3034 5016
Nundah regional office
Phone: (07) 3634 0532
North Lakes regional office
Phone: (07) 5433 6106
Metropolitan South
Mt Gravatt regional offices
Phone: 0467 772 104
Ipswich regional office
Phone: 0467 772 104
North Coast
Maroochydore regional office
Phone: (07) 5352 9910
Maryborough regional office
Phone: (07) 4122 0814
South East
South East regional office
Central Queensland, Rockhampton office (due to power, phone and internet outages in the South East region)
Phone: (07) 4932 4022
Temporary fee waiver - Tropical Cyclone Alfred
When considering reopening, your service may need to apply for a temporary waiver. Waiver application fees associated with cyclone-related impacts have been waived for this event.
Services that have received significant, long-term damage may need to relocate temporarily. This will require a new service approval, which the Regulatory Authority can prioritise. These fees will also be waived. If you are uncertain whether you need a temporary waiver, please contact your regional office.
More information
• See our Disaster Recovery page for handy information, including regional contact information during Tropical Cyclone Alfred: https://earlychildhood.qld.gov.au/.../disaster-recovery
• Service Information for early childhood services on Tropical Cyclone Alfred. Tropical Cyclone Alfred updates for services
• Early childhood service closure updates, visit ACECQA's portal: service temporary closures portal
• School closures information, visit: https://closures.qld.edu.au/
• CCS periods of emergency is available here. See regions and timeframes Australian Government has declared a CCS period of emergency.
• Disaster support and recovery
• Financial assistance and support services for disaster hit communities: www.disasterassist.gov.au or www.qra.qld.gov.au.
• Waivers: Visit earlychildhood.qld.gov.au and search for "waivers".
• Queensland Health resources to support families dealing with disasters, visit Birdie's Tree books and resources External link.
