20/02/2026
Friday Frictions
I’m reflecting on the recent HBR article ‘Resilience Won’t Save Your Organisation. Adaptability Will’. It states that adaptability is superseding resilience as the most important capability for organisations. On the surface it feels right. Change is relentless, and complexity is the new baseline.
But here’s the friction most leadership discourse skips: if adaptability is our north star, why do we keep designing organisations that bleed adaptability out of people?
We ask people to be more adaptable. We put new tools, new frameworks, new priorities on their plates. We celebrate agility as a checkbox. Yet we rarely ask whether the conditions we’ve created are actually making humans less capable of it. Constant performance pressure, perpetual urgency, shrinking psychological safety. None of that builds adaptability, it corrodes it.
What if the real leadership work isn’t giving people more to do, but giving them more space to be?
More trust and autonomy. More purpose that feels real, not platitudes. More psychological safety so people can experiment, fail, learn, and evolve in real time. More measurement of relational performance — how we show up for each other — and less of the industrial metrics that reward the quick win and punish thoughtful iteration.
Adaptability won’t survive in a context that drains the human capacity to pause, reflect, connect, and recalibrate. Leaders aren’t accelerometers we bolt onto business models. They are human beings living in complex systems.
And complex systems respond to where we put our attention.
If we want adaptability, let’s start by redefining what we ask leaders to do and how we define what “good” looks like.
Here’s the real metric you should care about: are we building organisations that regenerate adaptability instead of constantly extracting it?
What do you think?
Happy Friday everyone!