27/04/2026
"I don't know what to expect – what actually happens when I book mediation?"
If you're feeling anxious about the unknown, you're not alone. The uncertainty can feel overwhelming when you're already managing so much.
Here's what you need to know:
Before mediation day: We'll have a private 30-60 minute phone chat (your intake conference) where we discuss your situation, concerns, and what to expect. This conversation is completely confidential.
You're in control: Worried about being in the same room? We offer shuttle mediation (separate rooms) or Zoom options. The process moves at your pace, and your safety always comes first.
The mediation day: We guide structured, respectful conversations about your priorities. Whether you reach full agreement, partial agreement, or need more time—every outcome has value.
You're not alone: With our combined 50+ years of legal and psychology experience, we understand this might be one of your most challenging days. We're here to guide you through it with care and professionalism.
The key? It all starts with that confidential intake conference where you can ask questions and feel prepared.
Ready to learn more about what to expect? Read our detailed guide: https://franklinmediation.com.au/what-actually-happens-in-your-first-mediation-session/
Or call us on 0402 026 557 to arrange your confidential intake conference.
Franklin Mediation serves families across Brisbane, Queensland and Northern NSW.