RemoteISP

RemoteISP Wireless Internet Service Provider
Goulburn, NSW

Bit of snow at one of our towers
27/07/2024

Bit of snow at one of our towers

Good morning,As we continue to enhance the RemoteISP network, it's always a pleasure to keep you informed about the perf...
28/11/2023

Good morning,

As we continue to enhance the RemoteISP network, it's always a pleasure to keep you informed about the performance of your own connection. In your YLess4U Splynx portal (if you have trouble locating it, please refer to your "Welcome to YLess4U" email, or let us know, and we'll be happy to resend it), we have introduced a brand-new Speed Test feature.

This feature allows you to conduct speed tests that are automatically logged against your account. This way, we can precisely monitor the quality of your connection. It's a much more convenient alternative to manually copying and pasting results from speedtest.net.

We invite you to log into your portal and give it a try. Your feedback is important to us, so please don't hesitate to share your thoughts.

Best regards,

YLess4U and RemoteISP

05/08/2023

Good morning all.

I wanted to do a quick post and apologise about the interruption.

A switch in the data centre has failed and we have been moved to a spare.
I assure you this is not related to the change over, all our gear will stay the same until Yless4u does some major improvements. I’m here and excited to do these upgrades which will see even more capacity.

Michael

04/08/2023

GoodMorning RemoteISP customers.

I hope your all getting some rain as it has been a bit dry of late. I know our dams are almost empty.

RemoteISP is now owned by YLess4U.
Michael is assisting us with the migration of the network to oir monitoring systems.

We have multiple staff that fill different technical and administrative tasks.

Director/Chief bottle washer Jason Green
Bookings are done by Anuschka Green
Our finance department is headed by Zelda Wepenor
Helpdesk is Gyan Sapkota
Network Ian Curtis
Tech lead Mark Donnelly

We also have multiple installers and on call techs.

The only person that has access to Facebook at this time is myself Jason.

So when you have a technical issue during the day it is best to either call 02 6230 3699 or email [email protected]. we prefer email as if it's a large issue or out of hours it enables us to ensure we can get back to everyone in a methodical fashion.
A pile of Facebook messages tends to get lost in the weeds.

We also have the YLess4U Users forum that we post updates into. This is usually and easier route/place to put questions etc as its more centralised.
Again if there is a larger outage we will put up a post so please don't get offended if I don't answer your specific post as there maybe to many to answer them all. You may also find some posts are removed when they double up on the same issue that has already been posted. It's not because we don't like your post it's more about streamlining the topic to ensure again the message does not get lost in the weeds.

YLess4U has on call techs so if it's outside of business hours and you ring the helpdesk please leave a message and we will action it.
Again you may not get an individual call back that day if it's a larger issue so please check the Facebook group and our Web page for network outages.
We will be adding the RemoteISP towers to that page shortly.

If you have not recieved the multiple emails we have sent out introducing ourselves and talking about the integration process please let us know as you may have an old email listed in the system.

Anyway have a great weekend and we will talk more soon.

Cheers

Jason and the whole YLess4U team.

04/08/2023

Evening
There appears to be an issue with the major internet connection that we have for remoteisp.
Some of it is working but some is not.
We are working with the upstream provider to find out what has gone wrong on their network.

We will advise on e we know what the eta for rectification is.

Apologies for the interruption but it is not on the RemoteISP or YLess4U network.

Good morning all. Planned power outage for Mummel and Gurrundah, our internet is not effected by this outage.
24/06/2023

Good morning all.

Planned power outage for Mummel and Gurrundah, our internet is not effected by this outage.

23/06/2023

ATTN: Pomeroy & Breadalbane Users
We are aware of an issue for approx 30 users off these towers. Michael is currently on his way out to investigate.
We intend to get you back up and running as soon as possible and apologies for the inconvenience.

UPDATE 9.30pm. Expected to be restored at approximately 12pm. Thanks for your patience.

12/05/2023

Attn Grabben Gullen to Kialla.

Saturday 13th 7am to 1pm maintenance on the main link. Weather permitting, wind really as it’s a 10M tower climb.

I expect only one drop out while the new radio connects but have allowed a 6hr window.

I will comment when I’m onsite and of course completion.

01/05/2023

Good morning Pomeroy and Breadalbane.

Update 7:15am all services restored.

I have a site outage notification that I’m aware off. I’ll have this fixed very soon. Michael

May, is Referral Month.Refer a friend and get 1 Months Credit on your account and 1 Months free internet access for your...
28/04/2023

May, is Referral Month.

Refer a friend and get 1 Months Credit on your account and 1 Months free internet access for your friend once Connected.

No maximum referrals!

If you're not currently a customer you can still refer and sign up for the deal.

Ends 30th May 2023.

As usual, free site visits to discuss connection and needs.

Message Us.

26/04/2023

Goulburn Town.

Firmware update tomorrow morning 26th April. This is scheduled so please leave all your gear turned on.

I’ll check at 6am all went well if you have a problem please message me any time so I can look into it. (I already done this to South Glb with no issues, up for 19 days and school holidays:).

12/04/2023

12th April at 10PM maintenance tonight at Sydney, we don’t expect any downtime but just in case.

We are moving a data service from Sydney to Goulburn we will keep both running while we make the necessary changes.

If we run into any problems it will be fixed quickly.

Address

Goulburn, NSW

Opening Hours

Monday 7am - 7pm
Tuesday 7am - 7pm
Wednesday 7am - 7pm
Thursday 7am - 7pm
Friday 7am - 7pm
Saturday 9am - 12pm
Sunday 10am - 12pm

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