01/03/2026
Unfortunately some people will take every opportunity, and this scenario from Ricky Gervais is another example of just that.
That’s why having a clear process to properly investigate complaints matters. We need to look at the facts, give everyone a fair go, and then ask, is there something here we can genuinely learn from?
If your complaints process feels a bit ad hoc or hasn’t been reviewed in a while, Bruce Contracting & Consulting can help you tighten it up so it’s fair, practical and defensible.
If your feeling blue today, support is available:
• Lifeline – 13 11 14
• Beyond Blue – 1300 22 4636
• If someone is in immediate danger, call 000
We had an official complaint from a lovely gentleman about this billboard. He claimed he’d seen it in a station and was absolutely disgusted and demanded it be taken down. We explained it was never up. Sometimes the complaints will be false.