Proactive AI

21/07/2026

The first step, it would appear, in the process of providing guardrails around the rollout of AI in Australia.

Potentially world-leading guidelines and Standards on energy, noise and water with an eye on copyright, employee consultation etc in the near future.

The prime minister is installing a new “Office of AI” inside his department in a move that reflects the scale of disruption the technology is causing.

11/06/2026

How ophthalmic surgical practices can improve conversion rates.

Not with better sales techniques, just better soft skills to reassure the patient.

Eye surgery is scary and almost all patients have some degree of anxiety about their procedure.

A 'surgical counsellor' can ensure the patient fully understands the procedure and dispel their anxiety.

However, realistic AI-generated voice assistants (using only the body of knowledge that you provide it), are now able to speak empathetically with anxious patients for as long as they require, until they feel reassured.

Then, not only do you have calmer patients, your appointments-to-procedures ratio increases.

https://ophthalmologymanagement.com/issues/2026/cataract-and-refractive/a-practical-approach-to-high-conversion-rates/

31/05/2026

Dr Kate Conroy has been chosen to lead the federal government's efforts to keep Australians safe from the harms of artificial intelligence.

Kate Conroy has been chosen as the inaugural general manager of Australia's AI Safety Institute.

Its job is to monitor, test and share information on emerging AI capabilities, risks and harms.

https://www.abc.net.au/news/2026-05-29/kate-conroy-leading-ai-safety-institute/106736306

31/05/2026

"Always On" 24/7... 365!

Your best customer service rep can't answer the phone at 2am. Your AI voice bot can!

And when your team clocks in? They pick up where the bot left off — with full context, zero missed calls.

𝗔𝗜 𝗱𝗼𝗲𝘀𝗻'𝘁 𝗿𝗲𝗽𝗹𝗮𝗰𝗲 𝘆𝗼𝘂𝗿 𝗽𝗲𝗼𝗽𝗹𝗲. 𝗜𝘁 𝗰𝗼𝘃𝗲𝗿𝘀 𝘁𝗵𝗲 𝗴𝗮𝗽𝘀 𝘀𝗼 𝘁𝗵𝗲𝘆 𝗰𝗮𝗻 𝗳𝗼𝗰𝘂𝘀 𝗼𝗻 𝘄𝗵𝗮𝘁 𝘁𝗵𝗲𝘆 𝗱𝗼 𝗯𝗲𝘀𝘁.