21/05/2025
UPDATE 3:35pm - The outage has now been resolved. Please allow some time for our 1300 number and text messaging services to return to normal operation. We thank you for your patience.
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Due to a major system outage at our telecommunications provider, our 1300 number and text messaging enquiry service are currently offline.
There is no definite or estimated time of restoration from the provider at this stage.
We are now putting into place our backup procedures to ensure phone enquiries are still maintained.
Check out our outage page below for alternative contact information and updates.
We apologise for any inconvenience that this may cause.
Due to a major system outage at our telecommunications provider, the Cecilia Rucker Group (CECERG) and it’s brands are unable to communicate via our 1300 number or our text messaging numbers at this time.