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The CRM Doctor

Name: The CRM Doctor
Address: Sandhurst, VIC, AU
Telephone: +61488452126

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The CRM Doctor

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The CRM Doctor specialises in helping small businesses and wedding industry vendors set up a CRM system to make their business better. What’s CRM, you ask? Why?

Reclaim your time, regain control, and give your customer’s an amazing experience. Well, it’s the way you manage your clients and prospects. It’s a way of using data to make your client’s experience better when they work with you. It’s a process, that when it’s used really well, will drive sales growth for your wedding business and increase customer retention. Setting up a CRM system for your business is one of the best things you’ll ever do ……
1. Grow your sales through better engagement with your clients.
2. Save you heaps of time – everything you need to know about your couple is at your fingertips
3. Your clients will love you even more! Because you’ll make their life easier. It’ll save you time, make you money and will keep your clients happy.

19/09/2026

Woohoo!! My new CRM Doctor website is live! 🎉
And I absolutely love it.

It brings together all the different ways I can help you make your CRM, your business and ultimately your life a little better.

I love seeing the moment when everything clicks, the overwhelm lifts and someone realises just how much their CRM can do for them.

If you’d like to see what I’ve been working on, take a look .....
www.thecrmdoctor.com.au

17/01/2023

Do you know your numbers?
Do you have information at your fingertips to base your decisions on?
Do you base your decisions on facts or gut instinct?

I make my decisions based on facts. I need to know my numbers, review my info, get all my ducks in a row ….. and then make a decision.

Working on gut instinct makes me nervous. It means I invest my hard-earned cash on something that might not work. It means I just ‘go with the wind’ and don’t know where I’ll end up.

And that’s a dumb way to do business.

Knowing your numbers (and the facts) is so important – and using a good CRM system will do that for you.
I use Tave, a CRM system for photographers and wedding industry people, and it gives me all the things I need to know, so that I can make good, smart decisions.

My numbers are at my fingertips.
My information is ready for action.

If you need some help to make your decision-making processes easier, just DM me and we can set up a time to touch base so I can hear where I can help you.

I'm here and ready to help you!

06/01/2022

A brand new year is one of my favourite times in my business.

I love planning, creating targets and goals, and working out how to make the magic happen for the next 12 months. Not just for myself, but for my clients.

This year is going to be an exciting one for your businesses - I've created lots of new products that will help photographers and wedding industry vendors REALLY make a difference to their client's experience.

Developing a strong, robust CRM strategy is the key to a successful year. Workflows, email automations, and keeping your finger on the pulse of your business, will turn your 2022 into a successful year.

So, if you want to Make the Magic Happen, just send me a message. I'll help you develop your customer communications strategy and make your business better.

18/10/2021

If you are constantly searching for customer info, hunting through paper, notes, and your diary, you can stop now!
A good CRM system will be your lifesaver - all your client information stored in one place, and so easy to access.
You'll feel better. Everything you need to know about your client is just a mouse-click away. You'll start to swim and feel good again.

Is there something making your business life hard at the moment?

13/09/2021

So, you’re a celebrant.
There’s so much to do.
All the legal work, lots of meetings, rehearsals and of course the Wedding! There are forms to fill out, questionnaires to complete, love stories to write, vows, readings, ring exchanges, song choices to remember.
Full ceremonies to prepare, sound systems to charge, rehearsals to go to, parents to meet, wedding attendants to tame, venues to schmooze, photographers to love, florists to admire, and of course, social media, websites, admin ... All. The. Stuff.
And then there’s the ceremony – when it all comes together, you take a big breath, and you remember why you love it all!

But, what if you could make it better?
What if you had a system that took out the overwhelm? The stress? The forms, pieces of paper, and rush?

There is such a thing. It's brilliant.
• It follows up your leads.
• It sends a quote, payment schedule, booking form, contract and even enables payment via credit card or BSB.
• It sends NOIM forms, Love Story Questionnaires, Day of Wedding Logistics Forms, Suppliers Contact Details forms, Did I Make You Happy forms – there’s nothing it can’t send!
• It does your invoicing. And your receipting. It can even record your expenses.
• It gives you a To-Do list to tick off as each task is done.
• It gives you peace of mind.
• Nothing will ever be forgotten again.

And everyone, will live happily ever after. Your couple, your family ….. and even YOU.

If you’re a celebrant and you need some help, fee free to give me a call on 0488 452 126, or send me a message. I’ll help you build it yourself (the DIY Program), or set it all up for you (Just Make It Happen Program).

I’ll help you find love, happiness and life balance again.

Photo: Aria Photography

07/07/2021

Focusing on your customer is easier than you think.

Putting them first, listening to their dreams, and helping them make them happen is what makes you a brilliant member of the wedding industry.

Creating clear, well-defined CRM goals, with your couple's needs being your highest priority, communicating with them often and helping them along their path to their wedding day, and exceeding their expectations will really make a difference.

A great CRM strategy will get you there.

If you want to catch up for a call, just send me a message. I'd love to hear what you want to do in your business to make your customer's experience amazing.

09/04/2021

Why do I help people in the wedding industry set up a CRM system? Because I love making their business better.

I love getting those crazy texts from a new client when something works! It’s exciting to hear their excitement when they’ve sent a quote to their customer, it’s been accepted, a booking form has been completed, a contract signed, and they’ve paid by credit card ….. all in the space of seven minutes!

I love hearing the ‘aha moment’ when it all clicks into place, and they suddenly understand what their new CRM system is capable of!

And I love making their world better. Helping them regain personal time, making their working day easier, helping them claim control again.

If you want me to know how you can make your business better, just send me a message. Happy to chat anytime.

31/03/2021

We all know when we talk to our plants and show them some love, they grow.

Well, imagine what would have if you really, really nurtured the relationship with your customers. They'd grow. They'd tell their friends, who would tell their friends, and before you know it, you'd have a whole pile of people who absolutely love what you do!

And it all starts with smart communication and lots of love.

If you're looking for a system that will help you achieve this, send me a message on the link below. I'd love to help you grow your business.

08/12/2020

How do you treat your clients and prospects? Do you love them?

Do you want to improve their experience when they work with you?

Customer Experience is not a buzz word, it's real.

When you treat your prospects and customers like they are gold, and let them know you value them, and they have an exceptional customer experience, they will tell others about your services, and your business will start to grow.

Setting up a great CRM system will make this easier for you. Why?

Because their journey becomes more real.

It is relevant to them and not you.
It is timely.
It is exciting for them.
They enjoy working with you.

You deliver them what they want. Easily and timely – through your automated CRM system.

A win/win for everyone.

If you want to know more about how to make this work for your clients, send me a quick PM.

Address

Sandhurst, VIC

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+61488452126

Website

http://www.crmdoctor.com.au/

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