09/11/2026
Do your reviews actually tell AI what your business does?
When someone asks ChatGPT or Google's AI Mode for a business like yours, the tools look for signs they can trust you. Reviews are one of those signs, and it's not just the star rating. The words inside them matter too.
Here's a quick check. Open your Google Business Profile and read your last ten reviews. Do they mention the service you provide and the area you work in? Say a dental clinic has reviews that all read "Great service, thanks!" That tells a person you were friendly, but it tells a machine very little.
You can't write reviews for your customers, but you can ask better. Try "Could you mention what we helped with and your suburb?" And when you reply, use plain words about the service.
A business that doesn't line up with what AI looks for today risks being quietly left behind. Small fixes now go a long way.
https://pkseo.com.au/
📚 Peter's books on Amazon:
GEO Domination: The Step-by-Step Playbook to Mastering Generative SEO: https://www.amazon.com.au/dp/B0FL7Q1D4F
Goodbye Page One: Surviving Google's AI Mode Takeover: https://www.amazon.com.au/dp/B0FY4STFJB
PK SEO: From Phone Books to AI Overviews: https://www.amazon.com.au/dp/B0FM2NYNYK
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