09/08/2026
One of the things Iâve become more aware of over the years is how often founders start by asking:
âDo I need an OBM?â
âShould I hire a VA?â
âDo I get someone to manage my socials?â
Theyâre all reasonable questions, but theyâre rarely where I begin.
Instead, Iâm usually wondering:
What are we actually trying to solve?
Because a job title only tells us so much.
Iâve met VAs who think strategically and become trusted business partners. Iâve worked with OBMs who are incredibly hands-on. Some specialists stay firmly within their area of expertise, while others bring experience that stretches well beyond what their title suggests.
None of that is inherently right or wrong.
It just means the answer to âWho do I need?â is oftenâŚ
âIt depends.â
And if youâve spent any time with me, youâll know I say that a lot, because I donât believe good business decisions come from only applying generic rules.
We need to understand the business, the person, the season youâre in, whatâs creating the pressure and what outcome youâre actually trying to create.
Thatâs why the 7 Types of Business Support in my recent carousel is helpful.
Itâs not a definitive list of who does what, or a shopping list of people to hire, but it does help you think differently about support for your business.
Sometimes the answer is another person. Sometimes itâs clearer systems or better processes. Sometimes you need someone to help you think, make decisions or see what you canât see from inside the business.
And sometimes itâs a combination of all those
The first step though, is understanding whatâs really happening before deciding what to do about it.
If youâre not sure what kind of support your business needs right now, thatâs exactly what my free Calm Ops Audit is designed to help you explore. Youâll find it via the link in my bio, or DM me CALM.
J x