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“Fire fast” is popular advice. I disagree. Firing quickly is often a sign we don't have the capacity to walk someone thr...
09/04/2026

“Fire fast” is popular advice.

I disagree.

Firing quickly is often a sign we don't have the capacity to walk someone through real behavior change — and that's a missed opportunity.

Do the work to develop people well, and you'll rarely need to fire anyone: the ones who don't want to grow will self-select out on their own.

After 20,000+ hours training people across industries, here's what I know for sure: task ex*****on is only 20% of what m...
09/01/2026

After 20,000+ hours training people across industries, here's what I know for sure: task ex*****on is only 20% of what makes you successful at work.

The other 80% is how you're perceived while doing it.

Trust, likability, genuine connection — that's what gives your work longevity and purpose, not just competence.

Even the best manager can't carry culture alone. It's built by a whole team choosing, in small ways, every day, to contr...
08/28/2026

Even the best manager can't carry culture alone.

It's built by a whole team choosing, in small ways, every day, to contribute to it.

If you're waiting for one person to fix the culture, you'll be waiting a long time.

The relationships that survive a hard moment are the ones you've been investing in daily, long before that moment arrive...
08/25/2026

The relationships that survive a hard moment are the ones you've been investing in daily, long before that moment arrives.

What's one small thing you do regularly to strengthen a work relationship — before you ever need it to hold weight?

Tell me below ↓

The fear I hear most in coaching: “if I ask and get told no, I'll lose my job.” That almost never happens. And if you as...
08/21/2026

The fear I hear most in coaching: “if I ask and get told no, I'll lose my job.”

That almost never happens.

And if you ask and get nothing?

That's incredible data about the kind of leadership you're under — and permission to go find something better.

Not everyone knows how their behavior is landing. Calling out what you're sensing in the room — and asking if you're rea...
08/18/2026

Not everyone knows how their behavior is landing.

Calling out what you're sensing in the room — and asking if you're reading it right — gives people the chance to actually see themselves.

It's not confrontation.

It's a mirror.

The biggest mindset shift I see in 1:1 coaching before someone gets a raise? Understanding exactly where they add value ...
08/14/2026

The biggest mindset shift I see in 1:1 coaching before someone gets a raise?

Understanding exactly where they add value — and learning to communicate it without sounding aggressive.

That shift alone has helped clients walk into a room and finally get heard.

Sometimes a grumpy colleague just needs one person to say, “hey, I can tell today's rough” — and that's the whole interv...
08/11/2026

Sometimes a grumpy colleague just needs one person to say, “hey, I can tell today's rough” — and that's the whole intervention.

Naming what you're sensing, without judgment, is often the first step toward someone managing themselves better.

Want more influence? Take a genuine interest in the people on your team — who they are, what they value, what they enjoy...
08/07/2026

Want more influence?

Take a genuine interest in the people on your team — who they are, what they value, what they enjoy and don't.

It sounds simple.

It's also one of the most overlooked ways to build real influence as a leader.

Having the hard conversation is only half the job. The follow-up is where trust is actually built: circling back, asking...
08/04/2026

Having the hard conversation is only half the job.

The follow-up is where trust is actually built: circling back, asking how it's sitting with them, checking whether the change you both agreed to actually happened.

Skip this step and the same conversation just repeats itself in three weeks.

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49 Hampstead Heath
Kingston, ON
K7M3J1

Telephone

+16134490889

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