03/20/2020
Would you like to work in a company that values their employees by providing resources and support to exceed your objectives? Are you interested to work with a great team to excel in your role? Finally, would you like to work in a department that offers you to have most of your evenings and your weekends away from work?
Affinity Global is a collection agency, located downtown Montreal which offers great opportunity growth as well as a healthy work environment for all employees. We are currently searching to hire a recovery agent for our bank sector.
As a recovery agent, your tasks will include;
· Serve as the front-line point of contact between operations ,general public, consumers, and third parties in the pursuit of recovering outstanding, assigned debt accounts, while maximizing production and profitability
· Contacts customers to collect past due payments from all accounts and assure fair, courteous and prompt handling of collections; negotiate payment arrangements while maintaining good quality, quantity and composure
· Maintain strict compliance with all company policies and appropriate regulatory bodies·
· Use automated and manual-dial systems to generate contact with target consumers (debtors) and third parties·
· Work within pooled and individual work queue environments as prescribed by operations management·
· Maximize contact details, collections-related behaviors and steps to drive contact results and effect highest monies recovered in shortest period of time·
What we offer our employees are:
- Fixed Schedule: Monday 10:00am to 8:00pm, Tuesday to Thursday: 8:00am to 5:00pm and Friday from 8:00am to 4:00pm
- Permanent full time position (guaranteed 40 hours/week)
- Paid training
- Competitive salary with bonus - opportunity for increased incentives based on achieving performance metrics
- Company RRSP
- Opportunity of growth in the company (our supervisors were once agents)
- Ongoing training and coaching
Benefits:
Dental care
Bonus scheme
Casual dress
Company events & social hours
Vacation & paid time off
Life insurance
Extended health care
