Value Improvement Associates

10/11/2021

Calm seas today!

05/14/2021

A clip from my recent episode on The Finnovate Show. Hear the episode "Getting Innovation Done" and others in the series at https://podcasts.apple.com/ca/podcast/gerry-purcell-getting-innovation-done/id1530932572?i=1000512136926

09/06/2017

Many are talking about it – liquid labour, and the liquid workforce.

Embracing these emerging realities will mean rewiring your business towards a “liquid workforce”, organizing more and more complex pools of internal, virtual and external talent around project-oriented teams and business priorities. What sounds deceivingly simple and operational, in fact entails a ground-up organizational and governance transformation that will surely impact the agenda of every CEO and senior executive.

At ICG, we’ve done a lot of thinking about this issue. And, have done it – our entire business model is based on liquid labour concepts powered by our global labour and components platform.

In our work, questions arise like:

§ Under which conditions is the liquid workforce appropriate as a talent model?

§ What are successful solutions at enterprise, divisional and program/project level?

§ How are decisions made in the new organization? How do you coordinate activities?

§ Which companies will be the winners, and who will lose out?

§ What are the long-term political and social implications?

We understand the answers, are experts in the field, and ask the right questions.

06/21/2017

My wife's next book is out. "When the Blue Portal opens, mysterious things begin to happen"

Great beach reading!

https://www.amazon.ca/Rogue-Wave-Blue-Portal-Book-ebook/dp/B072Z2WV93/ref=sr_1_1?ie=UTF8&qid=1498069864&sr=8-1&keywords=va+purcell

When the Blue Portal opens, mysterious things begin to happen.A ghost caught between our world and the next.An artist with everything to lose.A stranger with a secret that could change their destiny.Alma Sinclair always dreamed of being an artist, but life got in the way. When her grandmother...

01/23/2016

Quoted in the Globe and Mail on Friday, January 22, 2016

http://www.theglobeandmail.com/report-on-business/careers/career-advice/life-at-work/how-to-bring-workplace-zombies-back-to-life/article28343811/

10/09/2015

ST. JOHN'S, Oct. 9, 2015- Michael Donovan of DHX Media named EY Entrepreneur Of The Year™ Atlantic 2015.

08/17/2015

http://idealog.co.nz/tech/2015/07/scary-rise-exponential-organisation #.VdEJuh3zSS5.linkedin

Salim Ismail thinks we need to take the likes of Uber and Airbnb seriously – very seriously

06/02/2015

A new Bain study has some suggestions about why women aren't making it to the top in business.

05/25/2015

Ten Key Principles for Customer Relationship Pricing in Commercial Banking:

1. Drive pricing from strategy.
2. Gain deep insight into real customer needs, attitudes and behaviours.
3. Focus on gaining, growing and keeping the main banking relationship.
4. Use pricing to help drive longer-term customer satisfaction.
5. Take a sub-segmented approach to commercial customers.
6. Adopt bundling best practices to lock in profitable relationships.
7. Manage for customer lifetime value.
8. Develop an explicit approach to multichannel pricing strategy.
9. Leverage synergies between commercial, private and retail banking.
10. Limit Relationship Manager pricing discretion.

Read about these and other global best practices in our recent Knowledge Area Review.

http://internalconsulting.com/store/product/pricing-in-commercial-banking/

05/20/2015

A client reference:

Thanks Gerry.

DHX managed to get through the tricky days and with over the course of a few transactions we transformed the company. Thanks for the help along the way.

President and COO
DHX Media

05/20/2015

A client reference:

During late 2013 and early 2014, Gerry Purcell was engaged by Reliance Home Comfort to provide an outside opinion on our historical organizational structure and the options for change that we were considering at the time.

This was a complex process involving multiple interviews and workshops with key management and staff to:
• Clarify the long term vision of the organization
• Understand Reliance’s culture, critical mandates and structures, and their history and rationale
• Assess fit-for-purpose of current structures and their potential scalability, with a view to lay the foundation for future acquisitions
• Ensure that brand, customer experience, process efficiency, employee satisfaction and product profitability were reinforced by the proposed structure
• Complete an overview of the pros and cons, gaps and challenges of the proposed model
• Develop a high level future organization design (2 levels down), and
• Prepare a high level roadmap for the implementation of the recommended structure

Gerry and his team came up the curve quickly and developed a solid understanding of our core businesses. Clearly skilled at working in close collaboration with key members of my team, they designed a structure that was well aligned with our strategy, driven by a robust fact base, and responsive to a number of ongoing strategic issues.

It is now been about 12 months since we received Gerry’s recommendations, and about 6 six months following their implementation. We are very pleased with the outcome.

I would have no reservations in recommending Gerry to assist you in dealing with critical organizational development issues that you may face from time to time.

President & CEO
Reliance Home Comfort