12/06/2025
Important Update: New Terms & Conditions Effective January 2026
Dear Valued Clients,
After almost 20 wonderful years of keeping your homes sparkling, we’re excited to announce that we are updating our Terms & Conditions for the first time ever! These small changes will help us deliver even better service, stay on schedule, and continue offering the high-quality cleaning you’ve come to expect.
We truly appreciate each and every one of you — you are the reason we love what we do!
Exciting News for 2026�Starting in January, we will begin accepting new bookings and are thrilled to introduce four brand-new add-on packages:
* Baseboard Package
* Windowsill Package
* Interior Door Package
* Vacuum package (to prevent cross contamination, we ask you have a properly working vacuum)
More specialty services will be rolled out throughout the year, but we’re kicking things off with these alongside our popular regular bathroom cleaning packages.
Updated Terms & Conditions (Effective for all appointments from January 1, 2026)�To keep your cleaning efficient and thorough, we kindly ask for your help with the following:
1. Bathroom Mats�Please do not shake bathroom mats out onto the floor. We’d much rather spend that time cleaning your bathroom!�→ A $5 surcharge per bathroom will apply if mats have been shaken onto the floor.�→ If you’d like us to take your mats outside and shake them, just let us know — happy to do it!
2. Bathroom Counters�Counters must be cleared of personal items before we arrive.�→ A $5 surcharge per bathroom will apply if counters are cluttered.�→ Please remove items and place them outside the bathroom door, or keep everything in one easy-to-move basket/tray.
3. Cancellations & Scheduling
* You may cancel or reschedule at any time BEFORE the scheduled Sunday confirmation with NO fee.
* Once you have replied to or received the Sunday confirmation for the upcoming week, a $20 cancellation/rescheduling fee will apply (payable before your next visit).
4. Arrival Time�Your scheduled time is our target, but please allow a 45-minute arrival window (e.g., a 2:00 pm appointment means we’ll arrive between 2:00–2:45 pm). We cant control traffic!
Agree & Enter Our January Giveaway!�After reading this update, simply WhatsApp us at 416-993-3084 with the word AGREE.�Everyone who agrees will be automatically entered to win ONE FREE POWDER ROOM CLEANING in January 2026!�(Two winners will be drawn randomly — no purchase necessary, but you must have an appointment booked in January OR February 2026 to qualify.)
We’re so grateful for your continued trust and support over the past two decades, and we can’t wait to make your homes shine in 2026 and beyond!
With gratitude,�Lisa M. �
Keeping GTA homes spotless since 2008✨�Phone/Text: 416-993-3084
If you are not in our WhatsApp group, and you would like to be (it’s not a chat and don’t worry I don’t bombard it with announcements) just send us a text at 416-993-3084 and I’d be happy to add you in so you could stay up-to-date and get any special announcements!