Patti Balsillie Management Consulting

Name: Patti Balsillie Management Consulting
Address: Whitehorse, YT, CA
Telephone: +18673342522

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Patti Balsillie Management Consulting

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Hosting Dialogue on Purpose in strategy, engagement, governance, facilitation, mediation and more, across the North and Canada.

10/20/2026

The year is 1997. We are seeing the fax machine become passé, cell phones are shrinking to handheld and the Yukon is slowly embracing the internet while investing in the year 2000 and what if machinery crashes!

In 2006, we are adopting more sophisticated back-end databases for websites, online learning is getting more sophisticated, and we pay hard-earned dollars for new web coders to build platforms and digital banner ads.

It was around this time that I started to map out my early business planning strategies:

'To be successful Patti, be flexible, reimagine your core customer, concentrate on smart marketing, be strategic for yourself too, leverage partnerships and networks, and customize where possible.’ (I just found these notes while purging paperwork).

Today, I build my own website, pay a remote agency for social media guidance, use AI to support approaches and sadly, unless I am paddling or riding, I seldom put down my phone. It’s not 1997 anymore.

Early mappings from 2006 remain today, and I would add for future-preneurs: also put your phone down more, work smarter - not harder, leverage remote resources and networks through the power of technology - and never forget how far you’ve come.

How things have changed….

“𝗢𝘂𝗿 𝘀𝗼𝗰𝗶𝗮𝗹 𝗻𝗲𝘁𝘄𝗼𝗿𝗸 𝘄𝗮𝘀 𝘄𝗵𝗼𝗲𝘃𝗲𝗿 𝗵𝗮𝗽𝗽𝗲𝗻𝗲𝗱 𝘁𝗼 𝗯𝗲 𝗮𝘁 𝘁𝗵𝗲 𝗽𝗹𝗮𝘆𝗴𝗿𝗼𝘂𝗻𝗱.” - 𝘛𝘰𝘥𝘢𝘺 𝘪𝘵’𝘴 𝘪𝘯𝘵𝘦𝘳𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘢𝘯𝘥 𝘐 𝘮𝘢𝘺 𝘯𝘦𝘷𝘦𝘳 𝘮𝘦𝘦𝘵 𝘮𝘰𝘴𝘵 𝘰𝘧 𝘮𝘺 𝘤𝘰𝘯𝘯𝘦𝘤𝘵𝘪𝘰𝘯𝘴.

“𝗢𝘂𝗿 𝘀𝗲𝗮𝗿𝗰𝗵 𝗲𝗻𝗴𝗶𝗻𝗲 𝘄𝗮𝘀 𝗮𝗻 𝗲𝗻𝗰𝘆𝗰𝗹𝗼𝗽𝗲𝗱𝗶𝗮 — 𝗮𝗻𝗱 𝗶𝘁 𝘄𝗮𝘀 𝗮𝗹𝗿𝗲𝗮𝗱𝘆 𝗳𝗶𝘃𝗲 𝘆𝗲𝗮𝗿𝘀 𝗼𝘂𝘁 𝗼𝗳 𝗱𝗮𝘁𝗲.” - 𝘞𝘦 𝘩𝘢𝘥 𝘵𝘸𝘰 𝘴𝘦𝘵𝘴 𝘨𝘳𝘰𝘸𝘪𝘯𝘨 𝘶𝘱. 𝘞𝘦 𝘸𝘦𝘳𝘦 𝘧𝘢𝘯𝘤𝘺 𝘧𝘰𝘳 𝘢 𝘸𝘩𝘪𝘭𝘦. 𝘐 𝘥𝘰𝘯'𝘵 𝘬𝘯𝘰𝘸 𝘸𝘩𝘢𝘵 𝘵𝘩𝘦𝘺 𝘢𝘳𝘦 𝘣𝘦𝘪𝘯𝘨 𝘶𝘴𝘦𝘥 𝘧𝘰𝘳...

10/13/2026

Is conflict within an organization always a bad thing? Is it always evidence that a team is dysfunctional? Aren't we so quick to define conflict as a 'them' problem?...

When I work with teams and organizations, I like to start from a place of... aren't we human first, or how cortisol responds in our body and what it means to take 'responses or reactions' personally. Also - OMG! So many people interpret texts and emails with tension and judgement and tone.... they are just words. You can totally make a digital communication offensive - just add all caps, angry emojis and lots of explanation points! I'm off track...

Conflict doesn't necessarily mean that team members are constantly at each other's throats, and incapable of finding common ground Sometimes conflict is as simple as expressing a concern, or asking a question that nobody else has raised. Two strongest tenets I can give to any client, team or organization is: 1. Role Clarity - know the expectations and how to be effective or successful and 2. Communication - knowing the required form, medium, your tone and body language. It's when we don't know something and we feel tension that we can blurt, respond agressively or from a place of hurt. And it often is mired by other unknowns, misinterpretations and defensive responses.

Conflict takes two.... and humility and a required curiosity - not judgement. What will you do in conflict. I dare you to be curious!

10/06/2026

When you're a self-employed sole proprietor, you spend a lot of time on your own. You have to be self-reliant, self-sufficient, a self-starter... and even though it often feels like you have to do it all, you don't have to do it all alone.

Maybe it's because of a next 'big adventure' on the horizon—and getting closer every day—while sorting through a couple decades' worth of treasures, relfeting on the journey to now. There's a long list of beautiful generous smart humans that have contributed to this place - right now.

And with Thanksgiving coming up next week, now seems like the perfect time to express my gratitude and recognize that we don't journey alone - the stone soup is better with the carrots and potatoes and onions, etc.. Whether it's a mentor, a family member, or a friend cheering you on, being your sounding board, or giving you honest opinions, none of us make the journey alone. Who's (what's) in your soup?

09/29/2026

Public engagement or 'consultation', or stakeholder relations all have one thing in common: A Commitment to something - inform, consult, involve, etc.

When I first took the IAP2.org course work in Public Participation (PP), I was most compelled by the 'promise'... that at any stage of PP, the promise from the proponent to the public, stakeholder or community had to be not only understood or shared, but clearly fulfilled against as well.

I am not showing up to do lip service i.e.: talk at you and not have dialogue. I would therefore promise (Inform stage) to 'share the project or news', and answer questions. If I was unable to answer questions, I could commit to getting the answers... or not. That's the promise section. Then you have to follow-through.

If the project required community input to a project or development, the promise might be 'I want to share with you what we are doing, what stage we are at, and engage in ideas to help shape the project to the greater favour of the public, stakeholder or community.' I would commit to listening and considering all ideas and trying to incorporate community input where possible (Involve Stage).

Bottomline: Some engagements can't give the public or the stakeholder everything they want. Consultation and public engagement have gotten a bad rap from this disconnect or from proponents not following through. It could be because final decisions are in legislation, linked to rights and title of First Nations governments or proponents aren't required to engage.

Next time you engage or plan an engagement, know the level of engagement and the promise is... And if you need more, find out how to influence.

My subtle two cents! I promise!

09/22/2026

On your phone, using siri, Alexa or voice commands in your car...? You are using AI. Investing in paid accounts or researching secure sites to enhance work flow, find information or support strong writing? You are investing in the future.

And your work, expertise and products - if enhanced or supported with AI - need to be disclosed.

A few tips I have picked up over AI Bootcamp for Women Founders as well as self-led research and lots of trial and error....

𝟑𝟎% - Deliverables or work flow can safely be supported by 30% with AI. Your human touch, lens, language - 70%.

𝐒𝐚𝐟𝐞𝐭𝐲 𝐅𝐢𝐫𝐬𝐭 - Find sites that have enhanced security and always triple check that you are not sharing confidential information into any program. Notebook LM through google is a great tool for prescribing sources and keeping your results to your desktop. Some paid subscriptions to programs enhance security - do your homework.

𝐓𝐫𝐢𝐩𝐥𝐞 C𝐡𝐞𝐜𝐤 𝐭𝐡𝐞 𝐅𝐚𝐜𝐭𝐬! Just because AI made it, doesn't make it so. I marvel at AI's ability to inspire my thinking, to present alternatives to concepts - it adds value in ideas - but not in final products.

𝐃𝐨 𝐲𝐨𝐮 𝐡𝐚𝐯𝐞 𝐚𝐧 𝐀𝐈 𝐩𝐨𝐥𝐢𝐜𝐲? I have just created and uploaded a brief summary of policies for AI, Confidentiality and Diversity and Inclusion. These policies are lean, tailored and respond to due diligence and intentional application. Check out pattibalsillie.ca/resources... thanks for listening.

09/15/2026

Ever label yourself an expert and then feel audacious, cocky or bold? (Hello, imposter syndrome!) But all of us have expertise in something... or several somethings.I think women especially shirk a bit at self-promotion... for whose benefit I am not sure?

Let's try.... My super power is people. My skill is subtle strategic leader. I specialize in problem solving. Even writing this feels uncomfortable. My expertise is governance, and groups and tourism and.... It's well-earned and hard to share.

I love the work and clients that I have contributed to and with. It's wildly diverse, national in scope and all the sectors... and you - a colleague, reference or potential future client - can't know unless I share.

Isn't that what we are doing on Linkedin. Shining a light on our experiences and aspirations and leveraging this digital network.
..Governance & Boards, Strategic Facilitation, Mediation & Conflict Resolution, Government Relations, Public Engagement, and Tourism & Economic Development.

I want to see your skills. I am curious to know if 'Imposter Syndrome' has ever found you and how you overcome it. Here's to promotion, doing good work and making a difference. www.pattibalsillie.ca.

09/08/2026

Patti Balsillie, facilitator, strategist, public engagement lead equals =

➡️ 25+ years as a formally educated practitioner
➡️ Proven strategies and lessons from diverse sectors and communities
➡️ Purpose-built approaches for every project
➡️ Desire to engage with all the voices, embracing communities values and visions
➡️ Experienced leadership in building consensus and community involvement

New ways of solving old problems is my signature passion. Let's be purposeful - together.

Let's connect and design solutions together. Visit pattibalsillie.ca for more details.

09/01/2026

As someone who works with teams, boards, and organizations, this quote resonates.....

Collaboration and 'better together' have been my mantra for along time. Thinking new ways about traditional partnerships is part of my secret sauce. Innovating from old methods of problem solving to new approaches to solutions - a passion of mine.

Now more than ever, organizations, communities, teams, the Country... we must work together for tomorrow, to realize shared visions and impact change. 💪

Are you looking for an experienced practitioner to help you and your organization lead your next strategy, facilitation or public engagement project? Visit pattibalsillie.ca to learn how I can help.

08/25/2026

As a solo practitioner, how do you know if you're right for a project? Or if a project is right for you? Here's a wee story to consider:

For over five years, I have had the privilege of working with the team at Mt. Logan Lodge in Haines Junction, overlooking Kluane National Park just at the entrance into the spectacular Alsek Valley Trail. Together, we confirmed aligned values, a high standard of professionalism, and a shared vision for what is possible.

At this Lodge, I have seen and felt the magic of the space and in the air and light. I have seen guests transform from stress and rush to chill and breath. It helps that the food is epic and the sauna is a retreat unto itself. C'est magnifique!

If you are looking for 'fit' in working with a contractor, I submit that shared values, commitment and enthusiasm for outcome potential - these are essential components to the success formula - no matter the project.

To learn more about how PBMC Inc. can support your projects or opportunities, and if there's alignment, visit www.pattibalsillie.ca or connect directly with me. I'd love to see if we're a 'fit'!

08/18/2026

Conflict is inevitable, but how we deal with conflict is a choice.

As a mediator, one of the things I take pride in is helping clients to deal with that conflict constructively and with purpose. My role isn't to dictate the outcome, but to help create a path forward, where it's possible to shift focus from past to future and achieve a resolution.

Whether I'm working with a corporate Board of Directors or an organizational team, I lead with processes that support listening, hearing, and problem-solving, always with the goal of facilitating meaningful dialogue.

To find out more about my experience and accreditation as a mediator, visit pattibalsillie.com.

Address

Whitehorse, YT

Telephone

+18673342522

Website

http://www.pattibalsillie.ca/

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