SmileSuite

12/06/2026

Your First Hire Doesn't Have to Be an Employee

Starting a business means wearing a lot of hats.

You're the owner.

The salesperson.

The customer service team.

The receptionist.

The scheduler.

And somehow you're still expected to do the work that actually generates revenue.

The challenge is that every call matters.

Every lead matters.

And every missed opportunity can slow down your growth.

But hiring your first employee can easily cost $40,000 to $60,000+ per year once you factor in salary, payroll taxes, benefits, training, and management time.

For many startups and new practices, that simply isn't realistic.

That's why many growing businesses are turning to on-demand support before making their first administrative hire.

Imagine having a professional team available to:

📞 Answer incoming calls

📅 Schedule appointments

💬 Respond to new inquiries

📈 Follow up with leads

🌙 Support your customers evenings and weekends when you're busy running the business

The goal isn't just to save money.

It's to make sure opportunities don't slip through the cracks while you're building something great.

Sometimes your first employee doesn't need to be an employee at all.

What was the biggest challenge you faced when starting your business?

05/06/2026

🏖️ You: On vacation.
📱 Your next customer: Ready to schedule.

The challenge isn't that customers stop looking when you're unavailable.

It's that they don't stop looking.

Research published by Harvard Business Review found that businesses that respond to an inquiry within one hour are nearly 7x more likely to qualify that lead than those that wait longer. Additionally, responding within 5 minutes can make you 21x more likely to qualify a lead compared to waiting 30 minutes.

When someone is ready to call, text, or submit a web inquiry, they're often reaching out to multiple businesses.

If they can't reach you, there's a good chance they'll move on to the next option.

The first office to respond usually wins.

02/06/2026

Patients expect the same great experience every time they contact your practice.

That's why our team is focused on delivering professional, compassionate, and reliable communication with every call, every text, and every follow-up.

Thank you to Cam Hinton and Redemption Orthodontics for trusting SmileSuite to help support your patients and your growth.

💙 We Answer. We Engage. You Grow.

20/05/2026

AAO attendees took on our “Beat the Bot” challenge this week… and let’s just say emotions were involved 🤖☎️😂

The goal sounded simple:
Navigate our intentionally frustrating automated phone system without losing your mind.

What actually happened:
❌ wrong buttons pressed
❌ people yelling “REPRESENTATIVE!”
❌ dramatic sighs
❌ accidental menu loops
❌ instant regret

A few survived. Barely.

It was all in good fun, but it also highlighted something we see every day… customers still value fast, human interaction when they contact a business.

That’s why at SmileSuite, we believe:
✅ Speed matters
✅ Human connection matters
✅ Follow-up matters

Thanks to everyone who stopped by and played along with us at AAO!

Now be honest…
What’s the MOST annoying thing a phone bot says? 👇😂

13/05/2026

What an incredible week at AAO 2026!

We had such a great time reconnecting with longtime clients, meeting new practices from across the country, and having so many meaningful conversations throughout the event.

One of the biggest takeaways from this year’s meeting was simple:
people still value real human connection.

Our “Beat the Bot” challenge brought a lot of laughs and fun moments to the booth, but it also sparked great conversations about the importance of personal communication and patient experience in today’s world.

Thank you to everyone who stopped by the SmileSuite booth, spent time with our team, and shared ideas with us throughout the week. We truly appreciate all of the support and are excited for what’s ahead.

22/04/2025

If you're already a SmileSuite client, you know the drill — while you're soaking up CE credits (or Philly cheesesteaks 🧀🥖), we’ve got your back. New patient calls? Handled.

Not a client yet? No worries. Swing by for a quick demo and see how SmileSuite ensures you never miss a new patient opportunity again — even when you're out of the office.

📍 Booth #2251
Stop by whether you’re a long-time client or just SmileSuite-curious. No sales pitch, just real convo and maybe a Philly-themed surprise or two.

🎉 Philly Fest: We’re Sponsoring the Party! 🎉
Join us Saturday, May 4, from 7–10 PM at the iconic Reading Terminal Market.
We’re proud sponsors of AAO Philly Fest — come for the food, stay for the fun, and leave with a smile (and maybe a fist bump Rocky-style 🥊).

Let’s talk new patient growth, SmileSuite, and how we can help you convert more leads while you enjoy the conference.
See you in Philly!

16/02/2025

📢 Always a great time connecting with amazing orthodontists at the MidWinter AAO and Women in Orthodontics Conference! 🎉

We loved catching up with our current clients and meeting new ones who are passionate about growing their practices. Excited to continue the conversation and see you all at the big AAO meeting in Philadelphia!

🚀 Let’s talk about how SmileSuite can help streamline new patient calls, case presentations, and follow-ups so you can focus on what you do best—creating beautiful smiles!

10/12/2024

Our founder and CEO, Anthony Bonavoglia , recently joined Michael Dinsio’s Dental Unscripted podcast to share his journey from bootstrapping his own dental practice to creating SmileSuite, a game-changing solution for new patient management. 🦷✨
In this inspiring episode, Dr. Bonavoglia opens up about:

💡 The challenges of building a practice from the ground up without outside funding—and the hard lessons learned about the cost of missed calls and ineffective follow-ups.

📈 How those experiences led to the creation of SmileSuite, designed to help other practices avoid the same pitfalls with tools like call answering, lead management, and patient follow-ups.

If you’re a practice owner looking to simplify your new patient process, streamline operations, and grow your business, this episode is a must-listen!

🎙️ Listen now to hear how SmileSuite is transforming dental practices:
YouTube
https://www.youtube.com/watch?v=Qu8MGoKAyb8
Podcast Channels
https://dental-startup-unscripted.transistor.fm/episodes/dental-start-ups-can-schedule-new-patients-with-ease-smile-suite-dr-anthony-bonavoglia

We had a great show with Dr. Anthony Bonavoglia founder of SmileSuite! FOR A FULL SMileSuite DEMO Schedule a 30 Minute slot - https://smile-suite-demo-reques...

24/11/2024

With the sudden and unexpected closure of Orthodoc Pro, we’ve been receiving quite a few questions about software alternatives. At SmileSuite, while we primarily offer remote services, we also have a Software Line that could serve as a great replacement option.

Our software includes a standalone slider with contract and unlimited document-building and signing capabilities, as well as features for post-consultation follow-up, such as unlimited automated text and email communications. These tools are generally part of our remote process, but after meeting with our executive team, we’ve decided to create a dedicated package similar to Orthodoc Pro to support practices affected by the closure.

The package will include a $99 setup fee and cost $249/month. As a proud Mari’s List vendor, we are excited to extend this offer to Mari’s List clients. We are also offering a startup discount for those that qualify.

Screenshots and a flyer are included in this post for more details.

Screenshots: https://drive.google.com/file/d/1gYUwEJHT4AaGgCHX32TG_CiNsLyStPNt/view?

Feel free to schedule a demo at https://getsmilesuite.com/book-a-demo-smile-suite?hsCtaTracking=fc89f9fe-5bf9-4cd9-afbb-3bda526facda%7C96b11c8e-1604-45d4-9fc9-1f9ca455c3b0

13/09/2024

SmileSuite Has Your Back! 😉

No new patient opportunity gets missed with SmileSuite, the #1 Remote New Patient Service! 🌟 We’re here for your practice 7 days a week—day or night, weekends too!
Whether it’s an after-hours phone call , someone filling out an inquiry form on your website 💻, a prospective patient responding to your social media ad , or helping your team follow up with those who haven’t yet committed to starting treatment—SmileSuite is always ready to help!

Our remote experts make sure your practice never skips a beat, ensuring every new patient opportunity is captured. Let our experienced team take the new patient pipeline off your back, so you can focus on delivering exceptional care!😊

👏 ⏰