12/04/2026
In a highly competitive environment, how does a company build a culture of performance?
A few days ago at the Annual Business Meeting of Ozone International, I had the privilege of training staff from across the national territory at the invitation of its founder, Dr. Joshua Ozokwere.
During that session, I drew inspiration from two sources.
First, Steve Jobs, who said, “It doesn’t make sense to hire smart people and tell them what to do. We hire smart people so they can tell us what to do.”
I shared what being smart in their context means: taking initiative, taking ownership of their roles, and bringing intelligence to work.
A good illustration of these three aspects is ants forming a bridge with their own bodies so others can cross.
Nobody tells them what to do. They know what has to be done, and they do it.
So to build a culture of performance, employees must take initiative, own their roles, and bring their intelligence to work. And employers must hire for these qualities, not just for qualifications.
During the same event, Dr. Roland Kwemain also presented how organizations can continue to thrive in a VUCA environment (Volatile, Uncertain, Complex and Ambiguous).
But the most powerful moment for me was when Dr. Joshua Ozokwere presented the results of the implementation of his doctoral research, which I supervised.
DBA students at FUNIC Business School , in collaboration with Eurasian Management and Administration School - EMAS, are required to conduct action research, meaning they implement the models they develop within their organizations.
Dr. Ozokwere did exactly that.
The results he presented were mind-blowing.
Despite global disruptions affecting import and export activities, his company remains resilient, consistent, and profitable.
A strong reminder that research has its place in African companies.
And ultimately, building a culture of performance starts with leadership.