26/05/2026
Not all customers get the same level of attention from suppliers.
In most factories, priorities naturally go to:
• larger volume clients
• long-term relationships
Which leaves smaller or newer brands facing:
• slower responses
• less consistency
• limited flexibility
It’s not necessarily intentional —
it’s how resources are allocated on the factory side.
From what I’ve seen on the ground,
this often shows up not in big failures,
but in small delays, missed details, and inconsistent follow-through.
And over time, that’s what starts to impact the overall outcome.