We are responsible for selling, operating, monitoring and delivering the training services to satisfy the expectations of the clients. Our ability to service our clients and therefore make the business growth will be achieved through
• every member’s role is shown in upholding our core values and meeting our
service benchmarks as well as fulfilling their role in assuming their responsibilities in
daily business processes
• Continual improvement in our management system
• Complying with the requirements of international standard ISO 17021
Quality Policy:
The top Management believes in providing quality training services that fully meets or exceeds customer’s needs and expectations. Wherever possible WE seeks to gain formal recognition of its standards of training by application and maintenance to relevant Regulatory Body criteria
Top Management is committed to:
Provide all resources required to ensure that the services produced at ISO quality academy register meets or exceed customer’s needs and expectations. Ensure that all work complies with the requirements of Quality Management System, Statutory & Legal Standards. Encourage All the Organization’s employees and expected to adopt and display the same commitment to Quality Management System. Top Management will ensure the adherence to its quality policy at all level by,Setting Quality Objectives and periodically reviewing them through Management Review Meetings, to develop plans, which ensure the continual improvement. Communicating Quality Policy and Objectives to all levels of the organization. Reviewing Quality Policy annually to ensure its Suitability. Through the Management decisions. Our Core Values:
•Impartiality, transparency and integrity without Conflict of Interest
•Approachability and Professionalism
•Conformance to Applicable International Codes
•Ownership & Pride in our work i.e. correct first time
•Prompt and Efficient response to all enquiries and requests for Information and services
•Helpfulness and Value Added, value for money to our clients
•Clear and effective communication by providing straightforward Information
•Give our stakeholders satisfactory investment
returns
Philosophy of ISO quality academy register :
