Located in Cairo, it is comprised of a team of international consultants from Europe and the Middle East.These consultants have a wealth of experience covering 12 countries worldwide in addition to contributing to the growth of a number of large multinational companies.EICC internally is comprised of three directors from the UK, Italy and Egypt. In addition to this it has a number of strategic partners that can provide expertise in a wide range of marketing and business solutions. EICC has a wealth of experience in marketing and specializes in developing distribution through developing markets and the people in the organization. The Operational Review, is our niche consultancy service where we spend 2 to 6 days inside your company reviewing all aspects of you operations. We then provide an in depth report of our findings with detailed recommendations of what needs to be done to correct any shortfalls. Much of the benefit that EICC provides is that its senior partners have held senior executive roles globally including AIG, HSBC and RBS. We also offer a "mystery shopper" service which challenges your organizations' customer service standards and identifies shortfalls and recommends a range of corrective solutions. This service particularly targets the food and beverage market as well as retail and leisure sectors. EICC is a training and development provider. We have courses covering all business needs as well as management and executive development. Customer Service training is crucial to hold on to your current clients and also to attract new ones. Our English Language services offer a wide range of choices, our new computer interactive classroom and 1 to 1 courses are unique in Egypt and offer European Union Standards. This is just a summary of our programs but we do offer bespoke courses based on the unique needs of your business.