10/07/2026
Escalation is not always a sign of poor leadership.
Sometimes, it is the system’s way of revealing that decision authority was never designed to hold under pressure.
When escalation becomes the normal route for moving work forward, the issue is rarely “communication”.
More often, it means that something deeper is already broken despite a governance structure that looks solid on paper:
— authority is unclear
— trade-offs remain unresolved
— risk ownership is misaligned
— or local leaders are being asked to decide without the conditions needed to hold the decision
Escalation then starts doing two jobs at once.
It becomes a way to move decisions.
And a way to protect people from carrying exposure they were never structurally equipped to absorb.
That is why reducing escalation volume is not enough.
A quieter system is not necessarily a healthier one.
The more useful question is this:
what in the decision layer makes escalation feel safer than ownership?
Until that is answered, escalation may go down for a while.
But it rarely stays down.
—
Anila Karadumi
Founder, NextStep ADVISORY™
The Value Bridge®