18/06/2026
The Data law is changing today and most small organisations have no idea.
From 19 June, the Data (Use and Access) Act 2025 replaces parts of the UK GDPR. And it brings a new legal requirement that will affect pretty much every employer: you must have a formal process for handling data protection complaints.
That means employees and customers now have the right to:
✔ A clear way to raise a data protection complaint with you
✔ Acknowledgement within 30 days
✔ A proper investigation, with updates along the way
✔ A clear outcome communicated back to them
No process in place? You're not alone. A lot of the organisations we work with haven't got this documented yet, and that's exactly the kind of thing we help with.
We can help you get something simple and practical in place, without the overwhelm, just a clear process your team can actually follow.
Drop us a message if you want a hand or Book a free 30-minute discovery call - Link in comments 🔗
Have you already got a data complaints process in place, or is this news to you?