17/04/2026
Spoke to a barber in Cardiff last week.
Good at what he does. Chair full most days. Decent Instagram following.
But when I asked him one question he went quiet.
"How many DMs do you get a week that you never reply to?"
He laughed and said "mate, loads. I see them hours later. Sometimes the next day. By then they've gone somewhere else."
I asked him what a single booking was worth. He said about £25.
So I said what if you're losing 10 of those a week. That's £250. Every week. Over a thousand a month. Not because you're bad at your job. Because you're too busy doing your job to answer messages.
He just stared at his phone.
That's the problem nobody talks about with small businesses. It's not that you need more marketing. It's that the leads you're already getting are falling through the cracks.
The calls you miss on a job. The DMs you see too late. The no-shows that leave gaps in your week. The enquiries from Google that go nowhere because there's no website to land on.
That's what I fix.
I build AI systems for service businesses that handle all of this automatically. The missed call gets a text back within seconds. The DM gets replied to and the appointment gets booked. The reminder goes out the day before so they actually show up.
You don't learn any tech. You don't change how you work. You just stop losing the money you're already earning.
If that sounds like your business right now I'm offering something simple.
I'll build you a professional website for free. You see it. If you love it you pay. If you don't no charge.
It's how I start every relationship because I'd rather show you what I can do than tell you.
Drop a comment or send me a message if you want to see what it'd look like for your business.