26/10/2026
If a client said yes this morning, could anyone else take them from yes to started? Without asking you a single question.
That’s the whole test, really.
Most people answer it with a list of reasons why not. The welcome email only I send. The folder nobody else can find. The bit where I check it over before it goes out.
None of those are big. They’re two minutes each. And together they’re the reason you can’t go anywhere without your laptop.
Two more worth timing yourself on: what does it cost you to serve your average client not roughly, the number and how many enquiries this month never got a second message.
If you hesitated on any of the three, it isn’t that you don’t know. It’s that nowhere in your business does.
There are eight of these. Two minutes, you get a score and where your gaps are. Nothing to buy at the end. Link’s in my bio.
Which one made you wince? 👇