Midas Customer Service Training

Name: Midas Customer Service Training
Address: Kemp House, Kemp House, EC1V2NX, GB
Telephone: +447538817477

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Midas Customer Service Training

Providing Exceptional Customer Service Training and Salon Solutions from E-Learning to Face to Face Coaching.

27/03/2025

A wonderful review, so thankful for my coaching sessions when I receive reviews like this...................😍

20/03/2025

Reviews are an excellent way to showcase your skills......Thank you Melissa.............

Contact Angeline for details on Zoom call coaching.....

19/12/2024

As we move towards the end of 2024, I know salons are busier than ever right now! And others are winding down, whichever part of the industry you are in, well done for the hard work, dedication and perseverance you have shown throughout the last year.

I also wanted to take this opportunity to thank all of the salons that took up the Midas exceptional customer service training in 2024.
I have been fortunate to coach salon teams from London, home Counties, Scotland as far as Saudi and the incredible city of Dubai, my coaching programs have been welcomed internationally.

I thoroughly enjoy coaching, it is my 'calling' I am grateful for the opportunity to enjoy every moment, with everyone I have been fortunate to meet.

With our new Salon Membership & Loyalty App, "The Intelligent Loyalty App' 2025 is looking to be even more fulfilling, positively challenging and lucrative, thank you for all of the salons that have either come on board, and are joining us in 2025.

Happy Christmas everyone! Wishing you a wonderful 2025!

16/11/2024

When meeting a new client, mirror their body language subtly.
This helps build rapport and shows you’re attentive.

Remember, eye contact and a genuine smile are key to a positive start! Also your client will make their mind up within 3-4 seconds if they like you or not! So make every impression an excellent one.

08/07/2024

Upskill your team, increase your level of client care and invest in your business

Contact Angeline for more details on our live face to face Zoom coaching courses

05/03/2024

How do you reward your loyal clients?

It's a fact that we spend a great deal of time searching for new clients, which can be expensive, and completely ignore the clients we see every week, every 6 weeks or more.

There is a cost effective way to ensure you not only look after your loyal clients, but they act as ambassadors for your business.....want to find out more?

Message me..........😉

08/11/2023

Having continuous access to resources and education for your professionals is a vital component to driving business....would you agree?

Allowing our team to choose their learning timeframes and the order in which they learn is refreshing way to allow freedom, but still know that they are continuously professionally developing themselves for the good of the business and their own education.

What are your thoughts on this?

Would you like to join a free coaching group for continuous education in client care for your team?

Here's a start, to show you exactly what I offer, click on the link to my Youtube channel, here you will see various videos looking at the client's journey through the salon, retail education, going the extra mile and how to build your column.

https://www.youtube.com/channel/UCtCNrGUvWq5yBmS2Ax9pseA

Please message me if you have any requirements for training your team.

01/11/2023

Thank you Erika Tomiyama from Omotenashi Lash Salon Saudi for the opportunity to coach your young professionals.
It was an absolute pleasure to work alongside the girls and coaching the skills that will take them forward to build their confidence and elevate the client's experiences. If you have any requirements for up skilling your professionals in client care, body language, retail and meeting and greeting in the salon, please contact Angeline to discuss packages and availability.

18/03/2023

Do you realise that it matters not who you have a relationship with, if it is built on trust, loyalty, transparency and genuine feelings, then you have the best relationship you could wish for.........
Clients expect all of these values when they come to you to have their services, treatments and even to buy retail from you.

That is why it is vital to make sure all of these core values are offered to your clients from you and your team....................

We teach and coach these values within our business strategy, bespoke to you and your team, reach out to us to find out how we can help with building trusting, long lasting relationships.

15/03/2023

With Neurodiversity celebration week 2023 upon us, Midas are proud to be working alongside all of our hair, beauty and aesthetic salons

We understand Neurodiversity and how it can impact learners, so are proud to have designed our modules for learning as audible books for the learning environment.

Our audible e learning exceptional customer service skills training CPD accredited modules are available to the hairdressing, beauty and aesthetic industry young professionals.

For more information please contact us......

13/03/2023

"Eye contact" and the importance of this body language communication is an important factor when engaging with your clients.
We coach these skills, build your team's soft skills with a monthly coaching session bespoke and designed for you and your team's requirements.

Address

Kemp House
Kemp House
EC1V2NX

Telephone

+447538817477

Website

http://www.midascustomerservicetraining.com/

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