Heidi - Creative Edge VA

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Heidi - Creative Edge VA Hi, I'm Heidi, a Tech Virtual Assistant helping solo business owners simplify their systems and save hours every week.

From Dubsado and MailerLite to Canva and website updates, I take the stress out of the tech so you can focus on growing your business.

Think your email list is too small to bother with? Think again!I hear this quite often from small business owners…"I've ...
21/10/2026

Think your email list is too small to bother with? Think again!

I hear this quite often from small business owners…

"I've only got 50 people on my email list."

"There's no point sending a newsletter when I've only got 100 subscribers."

"I'll start email marketing properly when I've built a bigger list."

But here's the thing…

You don't need thousands of subscribers to make email marketing worthwhile!

I'd much rather have 100 people on my email list who are genuinely interested in what I do than 5,000 people who never open my emails.

Because it's not just about how many subscribers you've got.

It's about the relationships you're building with them.

Think about it…

💌 Someone has chosen to give you their email address because they're interested in what you have to say.

💌 They've invited you into their inbox, which is actually quite a privilege when you think about it!

💌 They might not be ready to work with you today, but that doesn't mean they won't be in three months' time.

And that's where a little consistency can make a huge difference.

You don't need to bombard people with emails or constantly try to sell them something.

Instead, try:

✨ Sharing a helpful tip or piece of advice.

✨ Answering a question your ideal clients often ask.

✨ Giving them a little behind-the-scenes look at your business.

✨ Sharing something useful that makes their working day easier.

✨ Letting them know how you can help when the time is right.

And if you've got a lovely welcome email sequence set up in MailerLite, you can start building those relationships automatically from the moment someone joins your list.

Your email list doesn't need to be huge. It just needs to be filled with the right people.

So please don't ignore those 50 subscribers while you're waiting for another 500!

They've already shown an interest in your business. ❤️

I'm curious… do you regularly email your subscribers, or is your email list currently sitting there gathering digital dust? 😂

No judgment here! 👇

Stuck on something in your business but don’t need a full package?That’s where my Power Hours come in.Think of it as 60 ...
21/10/2026

Stuck on something in your business but don’t need a full package?

That’s where my Power Hours come in.

Think of it as 60 minutes of dedicated focus on your problem - whether that’s:

✔ untangling Dubsado
✔ fixing your email marketing
✔ polishing up Canva designs
✔ getting your head around Xero

By the end of the call, you’ll walk away with clarity, answers, and an action plan. Plus, you will receive a workbook full of tips and a recording of our call.

Sometimes one hour is all it takes to move from stuck to sorted.

👉 Check out the comments for the link to book your power hour

DING! 🔔 Anyone else remember that sound?I wonder how many people on LinkedIn remember sitting in front of a manual typew...
20/10/2026

DING! 🔔 Anyone else remember that sound?

I wonder how many people on LinkedIn remember sitting in front of a manual typewriter, desperately trying not to make a mistake!

I do. Because that's how my career started. 😂

I took my very first typing exam, RSA Stage 1, on an old-fashioned typewriter.

You know the ones…

⌨️ The keys that needed a proper whack to make an impression.

🔔 The little DING to let you know when to hit the paddle to move to the next line.

📄 Having to physically push the carriage back to start typing again.

🤦‍♀️ And heaven forbid you made a spelling mistake!

Out came the Tipp-Ex, followed by what felt like an eternity waiting for it to dry before you could type over it.

And if you made too many mistakes?

You started the whole page again. 😩

There was no backspace button, no spellcheck, no copy and paste and certainly no AI to help you out!

Fast forward to 2026, and look at me now.

I'm running my own Virtual Assistant business, building automations, setting up CRM systems, creating websites, designing digital products and helping other business owners make technology work for them.

From Tipp-Ex to tech automations.

Who would have thought it? 😂

But here's something I've realised.

Although the technology has changed beyond recognition, the skills I learnt all those years ago haven't disappeared.

Attention to detail. Organisation. Problem-solving. Patience. And finding ways to get things done properly.

Those skills are just as valuable today as they were when I was sitting at that typewriter. The tools have changed.

I've changed with them. And I still love learning new ones.

Although I must admit, I'm rather glad I no longer have to wait five minutes for Tipp-Ex to dry!

Now, please tell me I'm not the only one who remembers the DING! 🔔

Did you learn to type on a manual typewriter, an electric one, or have you never experienced the joy of Tipp-Ex and carbon paper? 😂

You've met Bobby, you've heard about what I do… but how much do you actually know about me?I thought it was time to shar...
19/10/2026

You've met Bobby, you've heard about what I do… but how much do you actually know about me?

I thought it was time to share a few things about the person behind Creative Edge VA!

So, here goes…

I have a very demanding work colleague. 🐶

His name is Bobby; he's a small, very cute little doggie, and he takes his role as Executive Assistant extremely seriously. Well, the snack breaks and supervising part, anyway! 😂

I'm a Welsh girl, living in Hampshire.

I live not too far from the coast, and I love having the seaside nearby. There's something lovely about being able to walk along the beach when you need a bit of fresh air.

I've been in business support for over 20 years.

Long before I started Creative Edge VA, I worked in PA and business support roles. I've seen technology change enormously over the years, but my love of helping people get organised has never changed.

I have a creative side too!

Give me a workbook, eBook, lead magnet or Canva design project, and I'm in my element. I love turning someone's ideas into something beautiful and practical.

I actually ENJOY automations.

Yes, really! While some people would rather pull their hair out trying to connect different systems, I'm quite happy sitting there figuring out how to make everything work together.

I know. I'm a little strange. 😂

I've helped bring all sorts of projects to life.

From digital products and planners to journals, books, online courses and launches. I love being involved in the process of turning an idea into something real.

I'm also a Xero Partner.

So one minute I could be designing something lovely in Canva, and the next I'm reconciling accounts in Xero. Never a dull moment!

But do you know what I enjoy most?

Making life easier for other small business owners.

That moment when someone has been struggling with something for ages and suddenly says, "Ohhhh, THAT'S how you do it!"

I absolutely love that. ❤️

So, that's a little more about me!

Now it's your turn…

Tell me ONE random thing about yourself that I probably wouldn't guess!

The more unexpected, the better! 😂👇

Are you making more work for yourself than you need to? 🤔Be honest… how many times have you found yourself doing the sam...
16/10/2026

Are you making more work for yourself than you need to? 🤔

Be honest… how many times have you found yourself doing the same little jobs over and over again in your business?

Sending the same emails.

Copying client details from one system to another.

Remembering to send forms and questionnaires.

Following up with new enquiries.

And thinking, "I'm sure there must be an easier way to do this!"

Well, there probably is! 😆

One of my favourite things about working as a Tech VA is helping small business owners discover just how much time they could save with a few simple automations.

And no, you don't need to be a tech wizard to make it happen!

Here are three things I'd look at automating first:

1. New enquiries

Someone fills in your enquiry form, their details are captured, and they receive a lovely acknowledgement without you having to lift a finger.

2. Client onboarding

Imagine a new client signing their contract and your system automatically sending the next steps, welcome information and questionnaires.

No more trying to remember what needs sending and when!

3. Your email marketing

Someone downloads your free guide and automatically receives it, followed by a helpful series of emails introducing your business and the ways you can help.

All happening quietly in the background while you're busy doing something else.

The best part?

Automation doesn't mean losing that lovely personal touch your clients value.

It simply means you're spending less time on repetitive admin and more time doing what you actually enjoy.

And trust me, those little five-minute jobs soon add up!

So, tell me… what's one task in your business that you wish you could wave a magic wand and make happen automatically? 🪄

I might just have a suggestion for you! 🩷

Yesterday I reintroduced myself, so today I thought it was only fair to introduce the other member of the Creative Edge ...
13/10/2026

Yesterday I reintroduced myself, so today I thought it was only fair to introduce the other member of the Creative Edge VA team…

Meet Bobby. 🐶

Official job title: Executive Assistant.

Unofficial job title: Head of Snacks, Security & General Supervision. 😂

As you can see, Bobby now has his very own Creative Edge VA staff ID, which has possibly gone to his head already.

His responsibilities include:

🐾 Monitoring everyone who dares to walk past the house
🐾 Detecting the opening of a snack packet from approximately two rooms away
🐾 Making sure I take regular breaks
🐾 Supervising client work from somewhere comfortable
🐾 Providing moral support when technology decides not to cooperate
🐾 Looking extremely busy whilst achieving very little

His knowledge of Dubsado is questionable.

He's never logged into MailerLite.

And I'm fairly certain he thinks Xero is something you get for doing no work at all. 😆

But when you run a business from home, having a little four-legged colleague around makes the working day so much nicer.

And despite his questionable productivity, I wouldn't be without him. ❤️

So that's the full Creative Edge VA team officially introduced now... Heidi & Bobby.

Although I'm still waiting for him to make the tea…

Who else has a four-legged colleague keeping them company while they work?

And more importantly... are they any more productive than mine? 😂🐾

It’s probably time I showed my face around here again… 😊I’ll admit it... I’ve been a little bit rubbish at posting consi...
12/10/2026

It’s probably time I showed my face around here again… 😊

I’ll admit it... I’ve been a little bit rubbish at posting consistently lately.

I’ve been very busy helping other people with their businesses, while apparently forgetting that I have a business of my own that I should occasionally tell people about. 😂

So, hello again. I’m Heidi, the person behind Creative Edge VA, and the handsome little chap being squeezed in the photo is my wonderful Assistant Bobby. 🐶

I help small business owners with the techy, creative and behind-the-scenes jobs that either take up far too much of their time or have been sitting on the “I really must sort that out…” list for months.

That might mean setting up Dubsado, so their client journey runs more smoothly, creating MailerLite automations, connecting systems with Zapier or Make, designing a gorgeous workbook or lead magnet in Canva, updating your website, helping with Xero… or simply being the extra pair of hands they need.

Basically, I rather like sorting out the things that make other people want to throw their laptop out of the window. 😆

And after being a little too quiet on social media, I’ve decided it’s time to start sharing more of what I know.

So expect plenty of practical tips, little bits of behind-the-scenes life at Creative Edge VA, useful tech advice, some of the things I’m working on and, inevitably, appearances from Bobby.

Although I should probably point out that Bobby contributes very little to the actual running of the business.

His contract is currently under review. 🐾

If you’re here, say hello! And tell me what you do too... I’d love to get to know some of the people who are following my page. 🩷

P.S. If there’s a particular bit of business tech you’d love me to share tips about, tell me in the comments. It might just become one of my next posts.

Most business owners don’t need more courses.They need focused support and someone to help them move forward.That’s why ...
03/10/2026

Most business owners don’t need more courses.

They need focused support and someone to help them move forward.

That’s why I offer Power Hours.

A dedicated hour where we work on a specific business priority together, whether that’s improving systems, tackling tech, refining email marketing, updating your website or creating assets that actually move your business forward.

Power Hours work particularly well when:
✔ You feel stuck
✔ You want expert input quickly
✔ You don’t need a retainer
✔ You want action rather than another to-do list

Small, focused sessions can create surprisingly big results.

If there’s one thing in your business you’ve been putting off, what is it? Let me know in the comments

Book your power hour for only £67 👉🏻 https://www.creativeedgevaltd.co.uk/powerhour?utm_source=fb_page&utm_medium=Creative+Edge+VA+Ltd&utm_campaign=publer

A good Power Hour shouldn’t leave you with more questions.It should leave you with clarity, confidence and practical nex...
26/09/2026

A good Power Hour shouldn’t leave you with more questions.

It should leave you with clarity, confidence and practical next steps.

I recently supported Joanna during a Dubsado Power Hour focused on extending her knowledge of the platform for one of her clients.

To make the session as valuable as possible, I asked questions beforehand and tailored the session around exactly what she needed.

During our time together, we:
✔ Worked through Dubsado features
✔ Identified ways to streamline workflows
✔ Looked at more efficient setup options

And afterwards, I shared additional guidance, instructional videos and resources to support implementation.

Here’s what Joanna said:
“Heidi came prepared… suggesting improvements to streamline processes and set up elements more effectively… She went above & beyond the hour.”

That follow-up support is something I care deeply about.

Power Hours are designed to create momentum... not just fill an hour.

One of my favourite things about Power Hours…Watching someone go from feeling unsure to feeling confident and ready to t...
19/09/2026

One of my favourite things about Power Hours…

Watching someone go from feeling unsure to feeling confident and ready to take action.

Recently, I worked with Joanna in a Dubsado Power Hour to help build her confidence and expand her knowledge of the platform for one of her clients.

Before the session, I sent over a questionnaire to understand exactly what she wanted to achieve (because nobody wants to spend half the session figuring out where to start!).

Together we worked through Dubsado, explored opportunities to streamline processes and looked at smarter ways to set things up.

But the support didn’t stop when the clock hit 60 minutes…

Afterwards, I pulled together a follow-up guide, instructional videos and useful blog resources so Joanna could continue building on everything we covered.

Her lovely feedback:

“Heidi went above & beyond the hour. It’s obvious she is very knowledgeable and I’d highly recommend her to help with anything related to Dubsado.” - Joanna Chapman, Business Best Friend VA

That’s exactly what Power Hours are for.

Focused support. Real progress. No overwhelm

If Dubsado has been sitting on your ‘I’ll sort that later’ list… maybe your later is now.

Or you might need help with MailerLite, or Canva

Book your power hour here: https://www.creativeedgevaltd.co.uk/powerhour

Address

Llanelli

Opening Hours

Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 5pm
Friday 10am - 3pm

Telephone

07535036909

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