Pareto FM

Engineering & workspace solutions
Built on precision and partnership
Technology, data and insight that delivers
Ahead of the curve

03/06/2026

Pareto Appoints Will Metcalfe as CEO

Pareto is making a change to its leadership team. Will Metcalfe has stepped up into the role of CEO from his role as COO. He brings extensive senior experience in facilities management and engineering and will be leading the business through its next phase of growth.

Our vision is clear: to be the UK's leading workplace engineering partner, built on a culture of high performance and values-led delivery, powered by people who genuinely care and technology that is ahead of the curve.

"This is a business I believe in, and I’m stepping into the role at an exciting point in our journey.

What excites me most is the opportunity to build on the strong foundations already in place. We have talented people, deep technical expertise and long-standing client relationships that have been earned through consistently delivering high standards.

My focus is on creating the environment for our teams to do their best work, continuing to strengthen our capabilities, and ensuring we remain a trusted partner for our clients as their needs evolve.

What’s always stood out to me about Pareto is the quality of the people and the standards teams set for themselves every day. We have a leadership team with strong engineering and operational experience, a clear focus on delivery and a practical understanding of what clients expect from a modern workplace partner.”
Will Metcalfe - Chief Executive Officer

For our clients, your account management teams remain unchanged, and we are fully committed to delivering on our promises and remaining aligned to our values.

13/03/2026

On the 26th February, we hosted an insightful in-person event on London’s economic outlook, opportunities and resilience, in conjunction with the IWFM London Region and HSBC.

Joined by fellow facilities management and built environment professionals, we heard from Emma Wilks, who shared insights on:

- The health of the UK economy
- The path for interest rates and the labour market
- The impact of government policy decisions

One striking takeaway was the scale of wage growth in the UK. Over the past five years, the UK has seen the highest salary growth globally, with minimum wage rising by 46% since 2020. For people-intensive sectors like facilities management, this has significantly increased the cost of service delivery.

At the same time, many organisations have not increased prices at the same rate as wage growth, putting pressure on already tight margins across the sector.

Read our other key highlights here: https://www.paretofm.com/post/the-economics-of-fm-wage-growth-margins-and-the-uk-outlook

11/03/2026

In partnership with RISE by KCL and ResilienceBuilder®, we brought together 20 senior leaders from Facilities Management, Insurance, Legal, Real Estate, HR, and Technology, to discuss the power of resilience.

This whitepaper shares key insights from this discussion, positioning resilience as a strategic necessity for organisations, not a wellbeing nice-to-have.

To access the whitepaper, visit the lik at https://www.paretofm.com/reading-the-curve

We’ll also be hosting an interactive session to discuss the findings at ‘The Workplace Event’, NEC Birmingham (30 April).

08/03/2026

To celebrate International Women’s Day, we wish to shine a spotlight on four managers within our business whose leadership, expertise and integrity shape our industry every day.

- Charlotte Rhodes, Account Manager
- Chloe Walker, Account Manager
- Olena Turbina, Contract Manager
- Rachael Neville, Contract Manager

Setting the standard for what excellence looks like, their achievements continue to inspire the next generation of talented women.

26/02/2026

Today we are hosting an in-person event with the Institute of Workplace and Facilities Management London Region and HSBC.

Our session, The UK economy – it’s about how hard you can get hit and keep moving forward, features insights from Emma Wilks and focuses on resilience, leadership and navigating economic uncertainty.

We look forward to sharing key takeaways soon.

Prepare for the built environment of tomorrow with Pareto.

16/02/2026

Facilities management can play a crucial role in achieving environmental goals and supporting corporate sustainability strategies.

In collaboration with a client, we’ve been refining an advanced smart building solution within a live environment. This achieved:

- Improved building performance
- Reduced energy waste
- Enhanced environmental conditions for employees.

Explore our case studies for more information.

13/02/2026

This National Apprenticeship Week, we’re sharing real apprentice experiences and the impact of learning on the job.

“Overall, my experience as an electrical apprentice at London Zoo with Pareto has been very positive. I have learned a lot from the people around me, and the apprenticeship has helped me become more confident while developing my skills. I am very grateful to have been given this opportunity to work with such amazing people in such a unique place.”
- James Henderson, Electrical Apprentice

12/02/2026

New contract announcement!

Sowga, a Pareto company, has been awarded a major Mechanical & Electrical (M&E) Contract with BNP Paribas Real Estate UK Property Management.

Covering more than 50 mobile locations across London and the Home Counties, the contract will be delivered through Sowga’s in-house mobile M&E engineering solution.

This latest appointment further strengthens Sowga’s growing portfolio.

James Clarke, CEO of Pareto, said: “We are pleased to be supporting BNP Paribas Real Estate with a solution designed for resilience and long-term performance.”

11/02/2026

In celebration of National Apprenticeship Week 2026 in the UK, we are looking at why you should consider being a Pareto apprentice.

Want to gain unrivalled experience in engineering and workspace solutions? Kickstart your career in facilities management today.

02/02/2026

Contracts give structure, but relationships give traction.

Our Vice Chair, Andrew Hulbert, is posting a LinkedIn series titled ‘Beyond the Contract’ in the coming months, having recently released the first edition about building client relationships that last.

Discover how relationships unlock real value and why this matters more than ever, so you can foster partnerships built on clarity, shared intent and day-to-day collaboration.

Get ahead of the curve with Pareto.

Read more here.

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Holborn Town Hall
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WC1V7BD

Website

http://ParetoFM.com/

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