22/04/2026
“Never waste a good crisis”, attributed supposedly to Winston Churchill, could be modified to “never waste an exit interview”, for an SME business like yours.
By no means will every exit be a crisis, however in most cases, you will be able to extract useful information that will help you improve an aspect of your business – whether that is team dynamics, operations, remuneration, training or maybe something unrelated to HR like customer service.
There are other potential benefits too. If you really don’t want them to leave, it may be a final opportunity to turn it around, although it may be too late by this stage. It is also a platform to ensure you go your separate ways in good standing
Our latest blog explains how to make the most of every exit interview in your business:
“Never waste a good crisis”, attributed supposedly to Winston Churchill, could be modified to “never waste an exit interview”, for an SME business like…