Public Administration International

Name: Public Administration International
Address: 56 RUSSELL Square, London, WC1B4HP, GB
Telephone: +442075803590

Home
United Kingdom
London
Public Administration International

Management consultancy and development services We specialize in management consultancy and development services for the public sector worldwide.

We offer advice and support for governments going through political, constitutional, economic and structural change. Our key objectives are promoting good governance and good practice in delivering public services. Our Directors, staff and associates have extensive experience of programmes in public administration internationally, including in Africa, Asia, the Balkans, the Caribbean, Central and

Eastern Europe, the Former Soviet Union, Latin America, the Middle East and the Pacific. We have excellent relations across the civil service, local government, parliament, the media, non-government organizations and the private sector. We can resource consultancy projects with experienced public servants and experts in many countries and are familiar with working in partnership with regional and local counterparts. Specialties
Good governance, capacity development and training, public administration reform, public finance, policy and strategy, legal and judicial reform, human resource management, information and communications, culture, heritage and tourism, monitoring and evaluation

08/09/2023

Participants attending our Innovating in the Public Sector workshop having fun exploring new ideas this week in London.

17/08/2023

PAI team and friends enjoying a game of croquet and a picnic in the gardens at Russell Square, central London, and celebrating a lovely summer’s day.

15/08/2023

We have started implementation of the UNDP project in Ethiopia to develop competency-based Human Resource Management System for the Civil Service. It is expected to develop competent civil servants and improve performance, accountability and meritocracy across the civil service.

09/08/2023

Putting People First Workshop - 9 to 13 October 2023, in London
Please click the link for more information: https://zurl.co/bVEu

PAI is running our annual workshop on Putting People First: Practical ways of improving customer service this October from the 9 to 13 in London. This workshop will give you a comprehensive overview of customer service from a strategic, tactical and operational viewpoint.
https://zurl.co/IV0z

• Giving you a sound understanding of how to define your customers’ needs, improve customer service and handle complaints effectively
• Helping you to enhance your organisation’s reputation for being customer-focused
• Providing you with practical advice about how to engage your staff and colleagues and motivate them to meet customers’ needs
• Adopting a participative approach so that you can engage with our Workshop Director and with each other to gain maximum benefit
• Including group exercises to fix key techniques and theoretical concepts firmly in real-life circumstances
• Assisting you in developing a personal action plan for implementation once back to work.

During the week you will be introduced to the Balanced Scorecard for customer service delivery, how to apply PESTLE, SWOT and Force Field Analysis analytical tools to organisational issues, GAP analysis, A:B analysis, focus groups, process improvement, customer service standards and how to handle customers’ complaints.

08/08/2023

Happy International Cat's Day from everyone at PAI, here are Claire Cameron's, one of PAI's Director's adorable cats, Louis and Marcie.

28/07/2023

Leading and Managing for Results

Public servants aren’t motivated by profit but how they can deliver the best services for their citizens and do the most good. Leadership capability is crucial to the delivery of public services and to building an efficient and effective organisation fit for today and for the future.

PAI is running a two-week modular professional development workshop Leading and Managing for Results in London starting on 25 September. It is comprises two stand-alone programmes, High Impact Leadership: Creating real value in public services and Advanced People Engagement Skills: Getting the best out of your people that can be taken as a two-week programme or individually as one-week workshops. https://zurl.co/vdsh

Week one, High Impact Leadership: Creating real value in public services, will explore the capabilities that leaders need to make an impact in the changing arena of the public service. You will learn about approaches that have been successful and will review international examples of good practice, including practical exercises and case studies from practitioners. https://zurl.co/05I2

Week two, Advanced People Engagement Skills: Getting the best out of your people, will equip you with a suite of advanced management skills to help you face the many challenges of day-to-day management. During the week, you will undertake a Myers Briggs Type Indicator (MBTI) psychometric assessment. The assessment will provide you with feedback on how you interact with your staff, allowing you to improve your interpersonal skills in people management. The programme will focus on managing performance including tackling poor performance, developing staff engagement, motivation and building resilience to effectively manage personal and organisational stresses. https://zurl.co/5IgK

20/07/2023

Our summer newsletter is now on our website, why not check out what the PAI team have been up to by clicking this link here - https://zurl.co/jD6i.

You will also be able to read about our new workshops on:

Innovating in the Public Sector - https://zurl.co/YHOI
This workshop runs from the 4 to 8 September 2023 in London and is designed as an integrated experiential one week "Policy/Innovation Laboratory", where the latest theories, models, innovation tools, processes and best practices are presented and immediately applied to "real life" situations (brought by you, the participants) in order to develop new perspectives, insights and possibilities.

Digital Transformation of Public Services - https://zurl.co/JCmH
This workshop runs in London from the 13 to 17 November 2023. The ultimate goal of this workshop is to support public administrations in adopting cost-effective and flexible digital solutions and strategies. During the week, we will focus on using and analysing digital transformation solutions and strategies to transform decision making and service delivery practices at all levels of government.

Smart Cities: Digital and technological solutions - https://zurl.co/EeRo
This third new workshop is set to run from the 25 to 19 September 2023 in London and will look at smart city solutions and to adopt, implement and evaluate them. It will explore the philosophy behind the smart city paradigm and consider existing smart city solutions and best practices.

You can find full details of all our professional development workshops on our website (www.public-admin.co.uk/wokshops). Alternatively, please contact [email protected] or WhatsApp + 44 7518 934 368.

05/07/2023

New Workshops

Over the past decades, digital technologies have been profoundly transforming all sectors of the economy and – even more broadly – whole societies.

As new technologies emerge, the public sector has the opportunity to innovative in its interactions with citizens and businesses. To address the needs of our clients we have introduced three new workshops this year for policy makers and leaders who need to plan and implement strategies for transforming the work of the public sector.

Innovating in the Public Sector runs from 4 to 8 September 2023 in London and is designed as an integrated experiential one week “Policy/Innovation Laboratory" where the latest theories, models, innovation tools, processes and best practices are presented and immediately applied to “real life” situations (brought by you, the participants) in order to develop new perspectives, insights and possibilities.
https://zurl.co/U0Yp

Digital Transformation of the Public Services runs in London from 13 to 17 November 2023. The ultimate goal of this workshop is to support public administrations in adopting cost-effective and flexible digital solutions and strategies. During the week, we will focus on using and analysing digital transformation solutions and strategies to transform decision-making and service delivery practices at all levels of government.
https://zurl.co/zGM0

Our third new workshop, Smart Cities: Digital and technological solutions, will run from 25 to 29 September 2023 in London. This workshop will look at smart city solutions and how to adopt, implement and evaluate them. It will explore the philosophy behind the smart city paradigm and consider existing smart city solutions and best practices.
https://zurl.co/v3Jt

All our London workshops can be joined remotely should participants be unable to travel. If you wish to have any of these programmes ran in your own country for your organisation, please contact Denise Smart below for more information.

You can find full details of these new workshops, and our full programme, on our website, https://zurl.co/3sYZ . Alternatively, please contact [email protected] or WhatsApp +44 7518 934 368.

27/06/2023

Speaking yesterday at the Slynn Foundation’s Open Forum, Ukraine’s Prosecutor General, Andriy Kostin, expressed his support for establishing an International Centre for the Prosecution of the Crime of Aggression as the most legitimate response towards Russia’s impunity for war crimes in Ukraine. Other speakers at the Forum were the Attorney General, Victoria Prentis KC, the UK’s former Ambassador to Ukraine, Simon Smith CMG, and the Ukraine Supreme Court President, Stanislav Kravchenko.

27/06/2023

PAI will be running several workshops in 2023 for policy advisors and senior decision makers in governments, as well as leadership programmes in London throughout this year. Please see our schedule of workshops at https://www.public-admin.co.uk/workshops/

19/06/2023

A warm welcome to the participants attending our 31st international workshop for Ombudsmen, complaint handlers and human rights organisations.

14/06/2023

Here at PAI we have a mascot. Now some organisations have dogs or cats but we are slightly different in that we have Jazzy…and Jazzy is a horse. 🐎

Jazzy turned 30 this week, which is a great age for a horse. Claire Cameron, one of PAI’s Directors and owner of Jazzy, was as pleased as punch if this photo is anything to go by.

Please comment on, or like this post and join us all at PAI in wishing Jazzy a wonderful birthday. , ,

Address

56 RUSSELL Square
London
WC1B4HP

Telephone

+442075803590

Website

http://www.public-admin.co.uk/

Alerts

Be the first to know and let us send you an email when Public Administration International posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Want your business to be the top-listed Business in London?

Public Administration International

08/09/2023

17/08/2023

15/08/2023

09/08/2023

08/08/2023

28/07/2023

20/07/2023

05/07/2023

27/06/2023

27/06/2023

19/06/2023

14/06/2023

Address

Telephone

Website

Alerts

Shortcuts

Share

Category