Sargent Group Consulting

Sargent Group Consulting Sargent Group Consulting exists to Open the World of Travel, Tourism and Hospitality for the Dementia Community, their families and friends.

We provide solutions to empower everybody to continue to travel with any disabilities they live with.

What a powerful and thought-provoking episode of Elizabeth Day’s How to Fail' Podcast with Prime Minster Andy Burnham.Th...
27/08/2026

What a powerful and thought-provoking episode of Elizabeth Day’s How to Fail' Podcast with Prime Minster Andy Burnham.

The conversation brings together three subjects people often avoid: faith, politics and dementia. Andy speaks movingly about his father, who was living with Alzheimer’s, and acknowledges the frequently overlooked contribution of care workers.

His personal experience means he understands that dementia and social care are not abstract policy issues. They affect real people, families, the NHS, the economy and the dignity we offer people in later life.

Andy Burnham now faces an enormous challenge. There will be countless charities, campaigners, care providers, researchers, professional bodies and families lobbying him, all with valid concerns and competing priorities. Listening to those voices will be important, but he will also need to turn them into a clear, practical and properly funded strategy.

It will be particularly interesting to see whether he can bring the private and public sectors together. In Greater Manchester, he has shown that partnerships can be created across traditional boundaries to deliver ambitious initiatives. Could a similar approach help transform dementia research, social care, workforce conditions and the support available to families?

The public sector cannot solve these challenges alone, but private-sector involvement must be based on genuine partnership, shared responsibility and better outcomes for people—not simply profit.

This episode is also an honest reflection on failure. Andy talks about losing Labour leadership contests and how those experiences helped shape him into a better politician. Perhaps that willingness to learn, listen and try a different approach is precisely what is now needed.

Dementia and social care have remained in the “too difficult” box for far too long. This is an excellent podcast and one that raises important questions about whether meaningful change might finally be possible.

This is well worth a listen and I would love to know what you think.
https://podcasts.apple.com/gb/podcast/prime-minister-andy-burnham-im-a-better-politician/id1407451189?i=1000779907699

Three subjects that many people would rather avoid - faith, politics and dementia - all came together in a remarkably honest conversation. Just managed to listen to Elizabeth Day's How to Fail with Andy Burnham... and what an episode. The part that really stayed with me was when Andy talked about hi...

No one with dementia should be left stranded in hospital because the right care is unavailable.I read the story shared b...
26/08/2026

No one with dementia should be left stranded in hospital because the right care is unavailable.

I read the story shared by journalist Ben East about his mother’s dementia care which is desperately sad. Still, it highlights a discussion we urgently need to have about the relationship between the NHS, social care and specialist dementia nursing homes.

His mother spent 17 days in hospital despite being ready to leave. Returning home was no longer safe, but no suitable community hospital bed or care-home place was immediately available.

Eventually, the family found a private care home themselves, arranged for staff to assess her in hospital and secured agreement from the relevant discharge and social care teams. Ben described it as effectively having to “buy her out of hospital”.

His story raises a deeply uncomfortable question: what happens to families who lack the knowledge, confidence, or financial resources to do this? They remain trapped in the system.

Hospitals are not designed to provide long-term dementia care.
Hospitals are essential when somebody needs acute medical treatment, but they are rarely the best environment for a person living with dementia once that treatment has finished.

Busy wards, unfamiliar faces, noise, disrupted routines and repeated moves can increase confusion and distress. NHS England recognises that hospital admission can contribute to delirium and a decline in functioning, potentially reducing a person’s ability to return home and live independently.

The longer someone remains in hospital unnecessarily, the greater the risk of deconditioning, infection and further loss of independence.

This is not a criticism of NHS staff. Doctors, nurses, discharge coordinators and other hospital professionals are often doing everything possible within an overstretched and fragmented system. The problem is what happens when someone no longer requires hospital treatment but still needs significant nursing, dementia or end-of-life care.

The Telegraph article reports that almost one in six NHS beds is occupied by someone with dementia. Separately, analysis of NHS England data by Alzheimer’s Society found that almost a third of people aged 65 and over who were medically ready to leave hospital but remained there for at least another three weeks were believed to have dementia.

Behind every statistic is a person and a family living through an already distressing situation.

Our family was offered another way.
When my own mother-in-law, who was living with dementia, was approaching the end of her life, she was discharged from hospital to a local care home.

There, she could receive the nursing and end-of-life care she needed in an environment that was calmer, more comfortable and better suited to her circumstances than a busy hospital ward.

It made me question why this type of pathway is not consistently available throughout England.

Why should access depend on where someone lives, which services operate locally, whether a suitable bed is available, or whether their family knows how to navigate the system?

Should every area have a dedicated dementia discharge pathway?
The answer is not that every person living with dementia should automatically be discharged to a nursing home. Many people will be best supported in their own homes with the right package of care. In contrast, others may need rehabilitation, temporary assessment beds, residential care, specialist dementia nursing or end-of-life support.

Decisions must always be based on the individual’s needs, wishes, safety and best interests.

However, every area should have a clearly defined and adequately funded pathway through which people with dementia can move promptly from hospital to the most appropriate setting.

England already operates a “discharge to assess” model. Government guidance says clinically ready people should leave hospital safely and have their longer-term needs assessed in the most appropriate environment. This is intended to prevent unnecessary hospital stays and improve people’s independence and outcomes.

The principle is sound. The difficulty is that a pathway cannot work without enough suitable places, trained professionals and cooperation between hospitals, local authorities, community health teams and care providers.

Rather than relying on families to coordinate everything, each local health and care system should have:

A dementia-trained discharge coordinator involved from the beginning of the hospital stay.

A shared NHS and social care team able to make timely decisions.

Access to temporary dementia nursing and assessment beds.

Strong working relationships with appropriate local care homes.

Early conversations with families about funding, care options and timescales.

A named person whom relatives can contact for honest updates.

Clear escalation procedures when no suitable placement is available.

The Government’s hospital discharge guidance already calls for safe and timely discharge. Families need confidence that this will be delivered consistently, wherever they live.

Families should not have to fight the system.
When someone you love is seriously ill or approaching the end of their life, your time should be spent with them. You should not have to spend those precious days making repeated telephone calls, searching for beds and trying to persuade disconnected organisations to work together.

Nor should access to appropriate care depend on a family’s ability to pay privately.

We need to stop viewing health care and social care as two separate worlds. To the person with dementia and their family, it is all care.

The real question is not simply how we free NHS beds. It is how we make sure a vulnerable person moves to the place best able to meet their needs, without delay, unnecessary distress or financial inequality.

Ben East’s story should begin a national conversation. Should every integrated care system in England be required to provide a consistent, dementia-specific discharge pathway, including access to appropriate nursing and end-of-life placements?

I believe it should.

No person living with dementia should remain unnecessarily in hospital because the services around them are unable to work together. We can and must create a more compassionate, coordinated and dignified way forward.

Do share your thoughts and experiences in the comments.
Here is a link to the article

Mum is ready to leave hospital, but there is nowhere suitable for her to go. We are watching her deteriorate as the days go by

Dementia can take so much, but this moving story is a powerful reminder of what it cannot erase: love, friendship and th...
25/08/2026

Dementia can take so much, but this moving story is a powerful reminder of what it cannot erase: love, friendship and the impact a person has on others.

Geraldine Adams died aged just 52, six years after being diagnosed with frontotemporal dementia (FTD). A decade later, the friendships she created remain strong. Her friends continue to meet, holiday together and support Geraldine’s children, Jordan, Cian and Kennedy.

Jordan and Cian, known as the FTD Brothers, have raised almost £2 million for dementia research and recently completed an incredible 33 marathons in 33 days. They both have the gene which can lead to frontotemporal dementia.

FTD often affects people between the ages of 45 and 65 and can cause changes in personality, behaviour and language. Its impact reaches far beyond the person diagnosed, affecting children, partners, friends and the wider family network.

What stands out in this story is the importance of staying connected. Geraldine’s friends did not disappear when dementia entered their lives. They supported her, continued to speak about her and remain present for the family she left behind.

As Jordan so beautifully expressed, his mum “lives on in every room”. She lives on through the friendships she formed, the family she loved and the remarkable work her sons are doing in her name.
Frontotemporal dementia (FTD) is a disease. It is caused by the progressive loss of nerve cells in the brain's frontal and temporal lobes. As those areas shrink it can lead to changes in a person's personality, behaviour and language.

This is not quite the same as "dementia", which is a general term that describes the symptoms of a large number of different brain diseases, including Alzheimer's.

There are different types of FTD, but estimates suggest about 31,000 people have some form of the disease in the UK, according to Alzheimer's Research UK.

It is a powerful story so here is a link to the article
https://www.bbc.co.uk/news/articles/cd7l0735xnjo

The group were part of celebrations for the FTD Brothers and say their mum would be proud of them.

20/08/2026

AI in social care: moving from promise to real-world evidence.

We’re excited to announce that Sentai has kicked off an exciting project to support a three-month pilot with care providers in the Liverpool City Region Adult Social Care Testbed.

The pilot will explore how conversational AI and voice-enabled digital care can:

🤝 Support older adults to live more independently
💬 Help people stay connected between care visits
🔎 Give care teams greater insight into everyday changes
💙 Support a more preventative approach to social care

Crucially, this isn’t about replacing human care. It’s about using technology to complement existing support, helping families and professionals stay informed while giving people greater confidence and dignity at home.

We’re looking forward to learning from care providers and the people they support — and turning real-world insights into evidence for responsible, effective digital care.

Read the full story:
https://hubs.la/Q04trmMm0

One of my biggest passions is dementia-inclusive travel and so I was really pleased to see that Virgin Atlantic has intr...
20/08/2026

One of my biggest passions is dementia-inclusive travel and so I was really pleased to see that
Virgin Atlantic has introduced a new collection of dementia-friendly short films on Vera, its in-flight entertainment system.

For someone living with dementia, a full-length film with a complicated plot or rapid scene changes can sometimes feel overwhelming, particularly within the unfamiliar environment of an aircraft. The films chosen feature clear visuals, gentle soundtracks and simple, easy-to-follow stories which is ideal for long flights.

The collection includes animation, comedy, documentaries and personal stories designed to offer moments of calm, enjoyment and connection. Families, friends and carers can also watch the films together, creating a shared experience during the journey.

Small, thoughtful changes like this can make travel feel more welcoming and accessible. We hope this encourages more airlines and travel providers to consider how they can better support people living with dementia and those travelling with them.

How have you found flying with your loved one who has dementia?

🚂 A train journey with a very special difference…I was delighted to read that The Forget Me Not Train has returned to th...
19/08/2026

🚂 A train journey with a very special difference…

I was delighted to read that The Forget Me Not Train has returned to the Whitby-to-Middlesbrough route, offering a dedicated carriage where people living with dementia and their carers can relax, connect and enjoy the journey together.

Passengers can enjoy live music from the Dave Clegg duo, familiar sing-along songs and even hand massages from a clinical therapist. The music is already creating some wonderful moments, with passengers recognising familiar tunes, tapping their feet, singing and even dancing in the aisles.

The journey also provides an important safe space for carers to talk, exchange experiences and make new connections with people who understand some of the challenges they face.

This is a brilliant example of dementia inclusion in action. By adapting an everyday journey and introducing music, therapeutic support and companionship, the initiative is helping people feel welcomed, supported and part of their community.

Organisers are now hoping to help other community rail partnerships introduce similar dementia-friendly carriages across the country. We would love to see more initiatives like this!

What do you think?

I will share a link to the article in the comments.

What happens when a GP of 30 years decides to become an entrepreneur?In the latest episode of the All Inclusive Solution...
18/08/2026

What happens when a GP of 30 years decides to become an entrepreneur?

In the latest episode of the All Inclusive Solutions podcast, I turn the tables on my co-host Dr Tom Adler to discover more about the experiences that led him to create Bide.

After witnessing the devastating impact of falls on patients and their families, Tom developed a simple bedside device designed to help reduce night-time falls among older adults. Using pre-recorded messages from loved ones, Bide gently guides someone as they get out of bed and it works without an internet connection.

Tom also shares the realities of moving from medicine into entrepreneurship, pitching to investors, taking a start-up into its growth phase and overcoming the ageism that can affect older founders.

It is an inspiring reminder that entrepreneurship has no age limit and that years of knowledge, experience and relationships can be powerful foundations for innovation.

Tom also makes a very special announcement at the end of the episode, so make sure you listen all the way through!

I will add the link to listen in the comments.

A café serving more than coffee – it is creating connection, understanding and belonging.After leaving the NHS, former n...
14/08/2026

A café serving more than coffee – it is creating connection, understanding and belonging.

After leaving the NHS, former nurse Monica Sharma opened Kate’s Café in rural Shropshire with a clear purpose: to help tackle social isolation and provide a welcoming, dementia-friendly place for the local community.

For people living with dementia and their family carers, going out for something as simple as a cup of tea can sometimes feel daunting. Concerns about being misunderstood, judged or unsupported can lead families to withdraw from the places and activities they once enjoyed.

That is why genuinely dementia-inclusive community spaces matter.

Monica’s experience has helped her create an environment where people can relax, socialise and feel accepted. It is not intended to be a formal restaurant but a safe community space where everyone feels that they belong.

Dementia inclusion does not always require a specialist service. It can begin with patient staff, a calm environment, greater awareness and a willingness to respond to the individual rather than judge their behaviour.

Initiatives like Kate’s Café demonstrate how local businesses can make a meaningful difference. I hope its example encourages more cafés, restaurants and community venues to consider what they can do to welcome people living with dementia and those who support them.

Because everyone should be able to remain part of their community following a dementia diagnosis.
Have you got any facilities in your area? Share in the comments.

Here is a link to the article

Monica Sharma says she wants Kate's Cafe to be a judgement-free safe space.

This week, 10th -16th August is Afternoon Tea WeekIt reminded me of some wonderful days out with my mum, when we enjoyed...
12/08/2026

This week, 10th -16th August is Afternoon Tea Week

It reminded me of some wonderful days out with my mum, when we enjoyed delicious cake and scones.

There is something so very special about an Afternoon Tea!

So I think this week is a great reminder to enjoy afternoon tea together. This is a wonderful treat for someone with dementia, simple and easy to organise.

Afternoon tea is a great way to bring back memories, and with its familiar tastes and smells, it can prompt conversation and create an enjoyable shared experience.

There are so many fabulous places to try - do you have a favourite?

Do share in the comments if you have been somewhere with someone with dementia and you felt supported and had great food, of course!

What another fantastic Dementia Disco in Seahouses!Around 55 people joined us, including our resident DJ Gary and, of co...
11/08/2026

What another fantastic Dementia Disco in Seahouses!

Around 55 people joined us, including our resident DJ Gary and, of course, Reggie, our much-loved doggy disco mascot.

A huge thank you to everyone who bought raffle tickets. Together, we raised an amazing £140.95.

We were also treated to plenty of delicious food. Alison and Christine provided some wonderful home baking, Louise brought ham and pease pudding sandwiches, and everyone enjoyed macaroni cheese with leeks grown in my garden!

Thank you to everyone who helped, contributed and joined us on the dance floor. These events are all about music, friendship, laughter and creating a welcoming space where everyone can enjoy themselves.

Our next Dementia Disco will take place on Sunday 6 September, from 5pm to 7pm. We hope to see you there!

Dementia Disco operates throughout the UK check if there is one near you or why not start one!

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5 The Willows
Loughborough
LE125AP

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Thursday 9am - 6pm
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Saturday 9am - 1pm

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