17/03/2025
🚀 ✨ As companies scale - particularly, from my own experiences, in technology and life sciences sectors, but I think this spans all - a frequent question that comes up and on which I've personally been reflecting a lot recently, is: ✨ 🚀
❓ At what stage can a Chief People Officer (CPO) at board level add the most value, and when is the right time and stage a company is 'really' ready for this hire? ❓
✅ Early on, people functions are tactical: focused on hiring, payroll and compliance. At this stage, an experienced HR manager or consultant can provide strong support.
💡 However, as a business grows, so do the complexity of people strategy needs. Leadership alignment, management competency & upskilling, internal communications, culture, and organisational design are critical to sustainable growth - which is where a CPO at board level becomes a strategic enabler. 💡
📜 Having built, scaled & successfully exited my own consultancy, I approach this question from a commercial, not just functional, perspective. I value and appreciate the empathy and understanding this gives me with founders, CEOs and the challenges of scaling. The role of a CPO at board level isn’t just about HR expertise... it’s ensuring that people strategy directly supports business outcomes. 📜
The most effective CPOs operate as business partners and a sounding board, helping CEOs and boards make the right, informed decisions on:
✅ Leadership and succession planning to sustain long-term growth
✅ Organisational design to scale effectively without losing agility
✅ Culture and talent strategy as drivers of innovation and performance
✅ Balancing growth with long-term sustainability in hiring and retention
In my experience, the right time to bring in a board-level CPO is when:
🔹 The business is transitioning from founder-led hiring and decision making to structured leadership development and functional ownership, accountability and alignment
🔹 Rapid scaling (fundraising, market expansion, or headcount growth) is leading to increased organisational complexity
🔹 Leadership misalignment, communication or cultural challenges start to impact performance
⛔ Too often, companies and founders bring in strategic people leadership reactively - too late, after issues have surfaced. Or want to do so, but pull back or stumble when the implications of change become too challenging or scary, and so the default is to clamp back down on control. But investing in the right leadership at the right time can be a differentiator between scaling smoothly and encountering unnecessary blockers. ⛔
🦄 As a business evolves, so should the approach to people strategy. I believe that companies who recognise this early on are best positioned to set themselves up for long-term, sustainable success. 🦄
💁♀️ I'd love to hear others views - What would you see as a tipping point for bringing a CPO into the boardroom and why? 💁♀️