04/12/2019
We have opportunities for multiple account executives to join our ambitious highly motivated Account Management team, passionate about marketing is required to join the account management & estimating team at a dynamic and friendly design and print company.
We have positions available within our Account Management team for individuals with strong attention to detail and an aptitude for customer service. Internal and external communication skills are key. Previous Customer Service or Account Management experience in a B2B environment is required.
With access to a complete in-house design and print facility, and an industry leading digital content marketing department, web development, social media management, and online systems, the company provides solutions for any corporate client.
This is an exciting time to join this leading design and print company that delivers projects for some famous high street retailers and global brands.
Responsibilities:
· Managing and monitoring all customer enquiries to agreed SLAs
· Working collaboratively alongside other departments to ensure timely ex*****on of campaigns and projects
· Inputting quotations and sales orders onto the MIS system
· Raising orders using an MIS
· Dealing with customer issues in a timely and satisfactory manner
Skills & Experience:
· Experience in B2B Account Management
· Fantastic communication skills with an ability to build rapport with customers
· Excellent written and spoken English
· A polite, professional and friendly manner
· Ability to work under pressure and tight deadlines
· IT literate – Full working knowledge of Microsoft Office
Desirable:
· Design & Print industry knowledge
· Digital marketing knowledge
This is a fantastic new opportunity to join a growing marketing services company. Competitive salary on offer based on experience.
Job Types: Full-time, Permanent
Salary: £16,000.00 to £18,000.00 /year
Experience:
Account Management: 2 years (Preferred)
Customer Service: 1 year (Required)
Education:
GCSE or equivalent (Required)
Licence:
Driving License (Preferred)