14/05/2026
A good session today with Danny and Chris from SBS IT.
Growing businesses reach a point where the structure that got them here stops being the structure that gets them to the next stage. That's exactly where Danny and Chris are, and it's exactly the kind of conversation I love being part of.
Using insights from a detailed activity analysis, we spent the session looking at the operational reality of the business. Who is doing what, where the pressure and dependency sit, what activities genuinely drive value, and what the future recruitment priorities should look like.
This wasn't an org chart exercise. It was about understanding how the business actually functions day-to-day and creating options for a more structured, scalable, and sustainable operating model.
One of the biggest themes to emerge from the session was operational coordination. In growing businesses, the challenge is rarely a matter of capability or intent. It's that too much sits with too few people. Usually, the founders.
They're brilliant at what they do, building the business and delivering for clients. The work now is designing the structure around them so the business can grow without everything depending on them personally.
Good businesses grow through hard work. Healthy businesses grow through structure, clarity, and alignment.
A really positive session. Great to work with owners who are willing to step back and intentionally design the next version of their business.
Drop me a message and let's find an hour.
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π wickedpeople.co.uk