12/05/2026
I feel that there is a major problem that I am seeing regularly with training courses of late. The sales funnel issue.
It seems to me that a lot of companies are using their in-house training course as a sales funnel.
The purpose? To drive reoccurring work to a lab.
The Issue? They miss topics that need to be covered.
Knowledge you need should the worse happen and it is tribunal time.
Most workplace substance misuse training covers the basics cover the same areas, what substances are what policies say how to conduct a test or how to record the outcome.
Yes, that matters. Good training should go much further than simply teaching someone how to “catch” a problem.
But, a solid workplace training programme should also help managers and staff understand:
• What impairment actually looks like in the real world
• The difference between detection and impairment
• How to approach difficult the conversations professionally
• What medical cannabis and other prescription medication means for employers
• Why documentation and consistency matter
• How poor handling can create a tribunal risk
• What support pathways should look like after a concern or test result
• How workplace culture affects substance misuse in the first place
That is where Better Testing differs.
Testing should not just be about finding problems. It should be about managing risk properly, protecting people, supporting businesses and creating workplaces that are safer, more informed and more professional.
The best training leaves people more confident, not more fearful.
That is the standard workplace training should be aiming for in 2026.