25/06/2025
My 15-year-old daughter was with me for work experience last week. Hopefully she learned something, but it was also an important reminder for me that not everyone, however intelligent they might be, has any knowledge of the concepts many of us in the business world take for granted. I'm not talking about sector-specific jargon. Obviously she's still a teenager, but people don't enter the workforce at 22 miraculously endowed with the hinterland that took the rest of us years, decades even, to build up. Many people never have any cause to develop that knowledge at all, but they do all get to vote in elections. As people in particular, and businesspeople in general, I think it's important to remind ourselves just how few people have the faintest clue what we mean most of the time - and that it's in all of our best interests to communicate with them in ways that don't alienate them further.