04/09/2026
So a corner's chipped off the big mirror you've bought. Doesn't look like much, but it can be an expensive accident
Here's the difference between Supply Only and Supply & Install:
Supply Only:
You own the mirror the moment it's handed over. Damage during delivery to site? Your problem. Damage during handling on-site? Your problem. A corner gets taken off a £600 mirror - you're paying to replace the whole piece. On big mirrors, that's not small money.
Supply & Install:
The supplier owns it until it's safely installed on your wall. Damage in transit? They replace it. Damage during installation? They fix it. Your risk transfers once the job is finished.
Why does this matter?
Small mirrors = manageable risk either way.
Large mirrors = the financial exposure on Supply Only becomes significant. One corner chip can mean a complete replacement cost.
It's not just about convenience. It's about who bears the financial risk if something goes wrong.
When you're ordering a large custom mirror, ask: "If something gets damaged before installation, who replaces it? Do I pay, or do they?"
Understanding the answer helps you make an informed choice.
If you're comfortable with the risk, then absolutely Supply Only is your cheaper and better option. If you're more risk averse, then you need to seriously consider the uplift for Supply & Install.