09/09/2026
When a coastline is threatened by huge waves, the answer to prevent yourself being inundated is to put up defences – you cannot stop the waves from coming, but you can dissipate their energy.
It is a tactic that can be applied to dealing with AI grievances too. Because across the country there are reports of a tidal wave of AI-drafted grievances inundating businesses.
You have to manage them whether they are erroneous or not – because sticking your head in the sand and letting them wash over you could well lead to a penalty at a tribunal for procedural errors regardless of the justification for the grievance. In our latest blog, we explain how to spot an AI grievance and why it is essential that you know how to manage them:
When a coastline is threatened by huge waves, the answer to prevent yourself being inundated is to put up defences – you cannot stop the waves from…