Ankaa Wong

19/05/2025

02/05/2025

In a team, be it a sports team or a work team, to be effective, we not only exert effort on our part but also be attentive to others' needs.

在團隊中，無論是運動團隊還是工作團隊，要有效，不僅要自己努力，還要關注他人的需求。

30/01/2025

堅持是成功的關鍵。
新年新景象，
大家要繼續努力！
Let’s Make It ！

01/01/2024

Don’t let self-doubt, don’t let a slip to hold you back from your Destiny!
Go for it! Year 2024 make it big!

不要懷疑自己的能力，不被挫敗影響，努力向前繼續追夢，做好2024!!!

05/12/2023

【合作槓桿】

最近我讀了一篇關於合作夥伴關係的文章，它談到一些C級職位(部門首席)在推動業務方面的有效夥伴關係。😊我也同意這一點，所有C級職位都應該有一個良好的合作夥伴關係，實現共同目標，讓業務變得更好。大家可以更進一步擴大合作槓桿，與你的員工和客戶建立夥伴關係吧！

有效和健全的內部關係對公司的發展至關重要，因為所有企業都是通過人來運作的。👥越來越多的公司花費精力和預算來創建僱主品牌或價值主張，以將自己與其他公司區分開來，從而吸引和留住目標人才。

此外，更多公司正在為其品牌創造新的價值，通過社會責任等積極形象來增強品牌價值👍🏻，從而建立客戶忠誠度和顧客意識，這也是員工價值主張的重要部分。以香港賽馬會的電視廣告為例，香港賽馬會對社會和社區的貢獻正是一個成功的故事。

💡首先找到你的目標人才和客戶所珍視的東西，是兩個必要的步驟，然後嵌入到產品與服務價值主張中，📍在你商業計劃中嘗試與您的員工和客戶建立共同價值，這使公司更好更長期的發展。

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【The Power of Partnership and More】

Recently I read an article about Partnership. It talked about the effective partnership of some C-level positions in driving business. 😊Yes, I agreed, and I would say all C-level positions should have a good partnership sharing a common goal to make the business better. And I would take one step further which is to call for a partnership with your employees and your customers!

Effective and sound employee-relationship and good employer branding is powerful in growing a company because all businesses work through people.👥 Increasingly, companies are spending more effort and budgets in creating employer branding or value propositions to differentiate themselves from the others, and so to attract and retain their target talents.

Also, more and more companies are creating new value to their brand, enhancing it with a 👍🏻positive image such as social responsibilities so as to build customer awareness and loyalty. Uplifting the brand image which is also an essential part of the employee value proposition. Looking at TV commercials of Hong Kong Jockey Club, the focus on the contributions to the society and community is a success story.

💡I would say finding what your target talents and what your target customers treasure are the TWO must-step, 📍partnering with it and embedding in a value proposition offer, that will bring out the best of your platform, try it in your business plan for year 2024.

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24/11/2023

【有效的績效考核，有助企業和人才成長】

臨近年底，績效評估是現今大多數僱主頭疼的問題。如何管理績效評估流程，發展人才為企業做出更大貢獻？在人力資源緊張的情況下，這是所有僱主格外關注的重要領域。

4個關鍵點：
1️⃣瞭解你的人才和業務需求並調整期望
2️⃣評估能力和潛力，並提供反饋
3️⃣創造積極的工作文化，培養創造力和差異化人才發展
4️⃣以開放的心態進行溝通

例如：
不同公司使用不同的系統或模型來管理流程。GE使用一種有效的人才評估方法，稱為 Session-C流程，對員工達到績效目標和公司價值觀進行評估和反饋。而Google則使用持續反饋的“Check-ins”系統，市場上還有許多其他系統或方法可供參考，但關鍵在於管理層和員工能否定期進行對話、設定目標並提供即時反饋，從而提高員工績效和發展。

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【Effective Performance Review to help Business and Talent to Grow】

Coming to year end, performance review is a headache for most employers today. How to manage the process to help the talents to achieve their career growth and contribute more to the business? It is an important area that all employers focus on in particular when people resources are tight.

4 Key Points:
1️⃣Align expectations after knowing your talent and your business needs
2️⃣Assessing and matching the capability and potentials and give feedback
3️⃣Creating a positive work culture, fostering creativity and differentiation
4️⃣Communicating and walking around with an open mindset

Example

Different companies use different systems or models to manage the process. GE uses an effective talent review called Session-C process giving assessment and feedback on the talent achievement of objectives and company values. Besides, Google uses continuous feedback “Check-ins” , and there are many others available in the markets.

Alignment of understanding with using agile people practices to enhance flexibility and responsiveness with continuous feedback allows managers and employees to have regular conversations, set goals, and provide real-time feedback, leading to improved employee performance and development.

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14/11/2023

【Winning in Business!】

In September, we have run 2 sessions of this 做生意要贏 and receiving great feedback from participants. As it is coming to the end of year, it is a time for us all to review and plan our business for the year 2024. And also for some changes in the external environment, we need to get hold of the chance to bring out more.

Join our December workshop and bring up your plans and ideas to discuss and get prepared to make it happen.

【做生意要贏！】

九月的時候，我舉辦了兩場「做生意要贏」的工作坊，得到很好的迴響。現在已經接近年底，我們都應該要回顧和計劃2024年的業務了。同時，由於外部環境的變化，我們必須做出更多的努力才可以抓住機會。

歡迎大家加入我12月的工作坊，提出你的計劃和想法，進行討論，並做好準備令它變成現實！

06/11/2023

【人才發展和接任計劃在不斷變化的工作環境中很重要】

處於員工流失率高的工作環境中，確保公司內所建立的技能、知識和客戶、供應商及其他人物網絡關係得以保存非常重要，🏢這樣就不會因人事變動而失去這些資源。 同時新進和現有員工也可以向前人學習📚，並繼續推動公司成長。

要點：
1️⃣辨識業務和核心流程中的關鍵職位
2️⃣建立人才網路，將潛質員工培養到適切的職位上
3️⃣確定每個關鍵職位所需的核心技能和知識，並提供培訓和學習機會
4️⃣制定人才過渡計劃，以支援知識轉移
5️⃣為人才發展提供持續的反饋

💁🏻‍♀️通用電氣 (GE) 是我以前其中一個僱主，也是我最喜歡的。 他們以穩健的人才接任計劃流程而聞名。他們通過人才評估和績效評估及早發現潛在的領導者✅，並投資於人才發展計劃，以培養高潛力員工擔任未來的領導角色。在我早期的職業生涯中，我也從這領導人才計劃中獲益良多。😊

💡GE確保無縫過渡，為其關鍵人才提供學習和領導的機會，建立強大的人才管道，並持續維護企業的成功。

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【Talent Development and Succession Planning are important in a Changing Workforce Environment】

With the changing workforce environment of high staff turnover, it is important for making sure the skills, knowledge and relationship built are well-kept in the company🏢, so that it won’t be lost due to change of people. Also, the new and existing employees can learn from the previous position holders📚 and continue to grow the company.

Key Points:
1️⃣Identify key positions in the business and in core processes
2️⃣Build talent pipeline to grow potential employees to the positions
3️⃣Identify core skills and knowledge required per key positions and provide the training and learning opportunities for them
4️⃣Derive transition plan to support knowledge transfer, communication, and role clarity
5️⃣Provide ongoing feedback for talent development.

💁🏻‍♀️General Electric (GE) is one of my previous employers and my most favorite one. They are well known for robust succession planning processes. ✅They identify potential leaders early on through talent assessment and performance evaluations, and they invest in leadership development programs to groom high-potential employees for future leadership roles. I also have benefited from the leadership programs during my earlier career with them.

💡GE ensures a seamless transition providing its key talents the opportunities to learn and to lead building up a strong talent pipeline and sustains organizational success.😊

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27/10/2023

【數據和分析對於管理和發展業務 至為重要！】

最近與我的一些客戶進行了討論，幫助他們瞭解如何在營業和內部管理方面提升業務成果。 我總是說「睇data睇data」，數據和分析是關鍵，即使企業主已經對業務和市場瞭若指掌，良好的數據管理和有效的分析仍然有助於業務不斷發展！

💡我這裡分享一下，我的數據和分析中有 3️⃣個「S」：

🔹數據來源 Source：
收集盡可能多的數據點。越多越全面的數據越好，以便您能夠看到業務的全貌。你也可以根據公司的情況逐步開始檢討與改善，但記得確保數據及時與準確。

🔹敏銳分析 Sharp：
保持敏銳和清晰的頭腦審查數據，了解「它們」想告訴你什麼，提供什麼重點方向。不同行業和不同部門/職位的數據需要不同的審視方法。透過閱讀數據，你可以找到公司最需要關注的方向。

🔹建立系統 System：
建立一個追蹤及收集數據的系統，並持續地進行分析及研究趨勢， 這就是為什麼一些公司能夠不斷發展並贏得良好的經營成果的原因。 如果預算和資源允許，可以使用人工智能和自動化建立一個資訊系統或計算系統。 但如果資源有限，只要持續收集和分析數據，也可達到這目標。

數據和分析絕對是贏得同行競爭和公司成長的關鍵。這絕對不是由IT或財務部門推動的，而是由業務領導者，即你，來推動實現。你也有類似建立系統的經驗或難題嗎？歡迎留言分享，一起討論！

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I had a recent discussion with some of my business clients helping them to review the business model and see how and what to take uplifting the business result in terms of investment return and also internal management. I will always say data and analytics are the key even though the business owners already know the business and market inside out, good data management and effective analytics help the business to continuously grow.

💡I have 3️⃣ “S” in my data and analytic:

🔹Source - collect as many data point as possible so that you will be able to see full picture of the business, and need to make sure the data is timely and accurate

🔹Sharp - get a sharp and clear mind to review the data so to know what they are trying to tell you, different industries and different department functions will have different sets of data to be reviewed. Reading the data gives you a direction of focus.

🔹System - have a system to track and capture the data, look into the pattern, the trend, and analysis systematically and continuously is why some companies can continuously grow and win the battle. With artificial intelligence and automation, it can be an information system, computer system if budget and resources allows. It can also be done without a computer system as long as there is consistent tracking and analysis of data.

Data and analytics are definitely the keys to win and grow. It is not the IT or the Finance, it is the business leader, that is YOU, who could drive this happen. Do share if you have similar experience on this.

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12/10/2023

【獎勵人才】

獎勵個人績效和獎勵團隊合作都能有效地吸引和留住人才。然而，在財力預算有限的情況下，哪一種安排會更好？獎勵當中最優秀表現的人，還是與團隊共享？

💡績效差異化管理對於推動業務成果很重要，而公平和透明是關鍵。

需要思考3️⃣個關鍵點：
🔹反饋需要及時和具體：
以便員工知道老闆的期望以及需要完善的地方，特別是利潤週期短的業務，例如零售消費業
🔹找出員工關心和珍惜的東西：
並將其包括在獎勵中，只有對員工具吸引力的獎勵才有效
🔹取得平衡：
在常規獎勵和突發獎勵之間取得平衡，個人和團隊之間取得平衡。為了長遠成功，我們需要一個平衡的團隊，而不僅僅是個人英雄

💖成為一個關懷員工的領導者，要瞭解你的人才/團隊關心的地方:
個人化的獎項
不同階段的變化
受外部因素的影響, 即使相同階段也會變化

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【Reward your talent】

Recognition of performance and rewarding teamwork are both effective in engaging talent. But, with a limited budget, which one would be a better arrangement: giving the award to a single top performer or sharing it with the team?

💡Differentiating performance is important for driving result, fair and transparent management is the key.

3️⃣key points to think about:
🔹Feedback needs to be given timely and be specific so that employee know what is expected and what is needed to be done, particularly for business with a short profit cycle e.g. retail business
🔹Find out what the employee cares about and values, and incorporate it into the reward. The reward will only be effective if it is attractive to the individual employee.
🔹Strike a balance between regular awards and spot awards, individual and team recognition. To succeed in the long-run, we need a balanced team, not just individual heroes.

💖Be a caring leader, understand what your talent/team cares about, and acknowledge their contributions.

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06/10/2023

【不僅是洞察機會要創建它！】

空有一身才藝，但沒有適合的舞台大展拳腳，那不就太可惜了嗎？不過我們不能夠等待舞台出現，反而要去尋找，主動出擊。🎪這些舞台可能是市場的變化、新興技術的出現、消費者需求的轉變，或是競爭對手的失誤。💡抓住這些機會，是你成功的關鍵。

1.深入了解市場和行業的動態
這意味著要緊密關注市場趨勢、消費者行為和競爭對手的動向。只有通過不斷的監測和分析，企業才能發現潛在的機會點。這可能是一個未被開發的市場細分，一個新興技術的應用，或是一個獨特的消費者需求。

2.具備敏銳的洞察力和創新思維
機會往往存在於變化同不確定性之中。企業領導者和團隊需要有開放的心態，勇於挑戰傳統觀念，並尋找創新的解決方案。這可能需要跨界合作、技術創新，或是重新定義產品或服務的價值。

3.善於適應和學習
市場環境和機會的變化是不可避免的，企業需要不斷調整策略和行動，以確保能夠充分利用新的機會。學習能力是攸關重要的特性，包括從失敗中吸取教訓，不斷改進和創新，並與其他行業領導者和專家交流經驗和見解。

最近替客戶工作 ，我故意挖掘痛點、表現不佳的領域並對其進行詳細分析，我們得到了令人驚訝的結果❗

📍作為企業領袖，理應時刻保持警覺，不斷尋找機會並創建它 ，帶領你的團隊成為行業的領先者。

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【Not Only Spotting Opportunities but Creating Them!】
Great talent needs a stage to perform, we could not wait for others to give us the stage, but we need to find it out and proactively create it. 🎪The stage can be a change in market, new technology trend, changing customer needs or competitors missing. 💡Catching the moment is the key.
1.Understanding of the Market & Professional Trend
Keeping track of the market changes, consumer behavior and competitors’ activities are important. Only with continuous review and analysis, a company will have a higher chance to spot the opportunities to open a new market or make use of new technology or identify consumers' unique needs.

2. Observing & Creating
Changes come with uncertainty, the leader and the team need to have an open mindset to take on the challenges in trying out new solutions. It may be crossing into a new area or new application of skills or re-defining the value of products and services.

3. Making Adjustment & Learning
Changes require adjustment of strategies and plans to get hold of new opportunities. Willingness to learn is critical, learning from mistakes, learning from experts, learning from competitors are a must.

In my recent work with a client, I intentionally work out their weak points or non-performing areas and review it in detail. Amazingly, we get a very rewarding outcome❗

📍As a leader, consistent review and awareness of market opportunities and creating them is the key role in leading a team to success.

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29/09/2023

🌕 大家中秋節快樂!🎑
一起享用月餅🥮，和家人朋友共度愉快的假期吧！

🌕 Happy Mid-Autumn Festival!🎑
Celebrate with family and friends while enjoying mooncakes.🥮 Have a wonderful holiday!