DTA Marketing

28/05/2020

‘What will Customer Service look like as hospitality businesses continue to reopen? Join our Customer Service training with Marc Thornton of DTA Marketing on 3rd June. Delivered over 2 half days. Book here it is FREE for hospitality staff : https://www.rhskillnet.ie/training/customer-service/’

12/03/2019

11/03/2019

https://www.rai.ie/product/customer-care-dublin-14th-march-2019/

Delighted to deliver this 1 day course - you will learn how to make a noticeable difference to the service you provide to your customers. Contact me for discount rate!

Our 1 day customer care course recognizes superior selling and customer culture throughout restaurants/ bars and hotels in Ireland attributing to the elimination of customer complaints, substantial increase in delighted customers, increased sales per staff member and increased profits.

15/04/2018

Delighted to win "All Star Customer Culture Thought Leader 2018" and finalist at Business awards this thursday

02/03/2018

Some thoughts for the year ahead - putting your heart into your business and more !

http://heartinbusiness.org/marc-thornton-putting-heart-year/

25/01/2017

Delighted to present at PLATO Workshop – "Are you ready with your Marketing and Selling Strategies?" 8am to 1pm, Tuesday January 31st, Red Cow Hotel only €30 !!! (sponsored by Plato) Book at www.platodublin.ie

19/08/2016

For those looking to learn more about marketing, selling and customer care I am running 4 half day practical workshops on Mon / Tues 29th and 30th August - see link or call me 0862555702
http://dtamarketing.ie/news/

18/07/2016

Delighted to make this brochure happen !

01/06/2016

Delighted to chair the Gleneagle Hotel Group internal wedding summit yesterday in Killarney with the experts Tara Fay Xena Productions and Jonathan Bryons Weddingsonline - brilliant action plans devised by all those attending - I learnt some valuable tips too and was able to contribute as a customer having had 2 recent fabulous family weddings !

08/04/2016

Watch out and slow down in the Tunnel !!!

23/02/2016

Delighted to address over 100 Kerry women at "Are you being served" conference in The Brehon - "Enhance the customer experience" was the topic and it was well received. Shared the platform with other amazing speakers.

19/02/2016

Was on business show of Radio Kerry last night - Hit pic of Anna and go to 14 mins - about 10 mins chat …..

http://media.radiokerry.ie/mediamanager/embed/player/ /27/item/53052
I'm speaking at conference in Kilarney on Monday on Customer Loyalty