Best RPO

Best RPO Best Recruitment Consulting firm. Best RPO Found in August 2009, Best RPO has the birthright and
the lineage that you should demand from any Service
provider.

Best RPO Offers right from the executive search
to specialised staff to Business Heads, VP’s Directors. Our Value Proposition
Best RPO provides its customers with services required to keep the business operating as efficiently and as cost effectively as possible, so all that the customers need to concentrate on, is their core business.

22/07/2020

Share your resume on [email protected] if your profile is relevant for this opening.

Location- Gurgaon /Pune

Career level/Title- CL 10 - Sr Advisor-1, Tech Support
Business Category - International
Technical or Non-Technical- Technical
Competency - Voice
Job Responsibility Inbound and Outbound Technical Customer Support.

1. Identification and troubleshooting of SIP Log analysis, Turn Stun ICE, SFB Hybrid, Enterprise Voice Routing, Media Flow, Direct Routing and Telephony
2. Operating system identification, navigation, configuration and
troubleshooting.
3. Lync (SFB)2010 /2013/2015/2019 identification, navigation, configuration and troubleshooting.
4. Good understanding of SFB hybrid deployment and troubleshooting .
5. Expertise on Microsoft Teams .Migrating users from SFB onprem to Teams .
6. Understanding of Call que and Auto Attendant .
7. Knowledge of log analysis : Ucapi , ETL , SBC , Polycom , CCE . Office 365 product/application identification, navigation, configuration
and troubleshooting.
8. Internet, networking, domains, active directory, Teams, etc.
9. Security and Compliance in Office 365 .

Versant - Versant Voice - 58.
Typing- 25 WPM at 85% accuracy.
Moodle- Call Center Customer Service Scenarios [audio] - 40%
Call Center Data Entry [audio] - 51%
Call Center Listening Skills [audio] - 40%
Microsoft General Technical Assessment - 40%
Technical Test - Fundamental Knowledge
Qualification • Undergrad/Grad with minimum 12 months of Server experience
V&A Training / NHT 2 weeks CCT

Experience Details Minimum 24 - 36 months on Skype for business and 12 months on Teams

Shift Timings- Any shift (24*7)
Language- English
Working days per week- 5 Days
SLA- 6 Weeks

22/07/2020

Hey Best RPO Fam!

We are back hiring for our clients !
If you are looking for a job or you want someone to hire for you drop a comment and we will contact you..

Be Safe and Happy Hunting..

-Team Best RPO

31/03/2020

Vacancy for Individual contributor and team leads.
Job description for individual contributor-
Position :- Talent Acquisition Consultant / Sourcing Specialist

Location :- Karkardooma, East Delhi

Timings :- 09:30 AM to 06:30 PM

Working Days : 5.5 Days ( Second and Forth Saturdays Fixed Off)

-Someone having experience in recruitments into any domain atleast for 6 months would be preferred.

-Technical know-how of using job portals like Naukri, Monster and times is a must.

-Experience into end to end recruitments is a must.

-Must have target oriented approach.

-Must know the entire recruitment cycle.

-Experience in Domains like BPO, KPO, Insurance, Banking, IT, E-commerce, Pharma, etc would be preffered.

-Other than the salary at par with industry, we also offer lucrative incentive structure.

-Wonderful working environment with state of the art infrastructure.

IF INTERESTED SHARE YOUR CV ON [email protected]

Required Candidate profile-

*Excellent communication skills
*Min 6 Months of exp in recruitment in any domain
*Must be target oriented
*Preferred from consulting background can be from corporate background too.
*Must have good understanding of Job portals
*Must have proven track record of successful closures

Perks and Benefits- Plus Variable ( No Bar for right Candidate )

31/03/2020

Hiring for For Level 1 support:

Description-

*Knowledge of troubleshooting Windows XP, Win 7/8 Operating systema, PC Hardware,
*Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.
*Must be able to speak fluent English & posses excellent writing and comprehension skills & with excellent customer handling skills
*Min 6 months exp, international voice experience preferable
*Max CTC:3.6 + shift Allowance
*Rotational Shifts

Hiring For Level 2 Support:

Description-

· Provides L1.5 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.

· Activities include recognition, research, isolation, resolution, and follow-up steps.

· Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.

· Shift: Rotational shift.

· Qualification: Graduate with minimum 6 months+ experience in a technical support role

· Knowledge of troubleshooting Windows XP, Win 7/8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.

· Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skills

Max CTC- 4.8 LPA+ shift allowances

Shifts: Rotational

4 PM onwards-400/shift
7 PM onwards-400/shift
6:30 AM onwards-250/shift
General shift no allowance

Transport: Shuttle service one side and cab one side

If interested, Please share your updated CV on [email protected]

27/03/2020

We are hiring for below mentioned positions for different Locations for our leading
BPO Clients.
If relevant, Share your updated CV on [email protected].
Feel free to share references.

Location- Kolkata
Profile- Quality Analyst, Team Leader and Process Trainer
Exp. - minimum 2 years ( voice process)
Salary- Upto 4 LPA
Industry- BPO/ ITES

Location- Hyderabad
Profile- Quality Analyst, Team Leader, Process Trainer and MIS Dialer ( Should have exp. in genesys)
Exp. - minimum 1 years ( Voice Process)
Salary Upto - 3.6 LPA
Industry - Bpo/ ITES

Location- Noida
Profile- Technical Support ( L1 and L2)
Exp. - minimum 6 months of exp. in an international voice technical support
Salary - Upto 4.8 LPA and shift allowances 400 rs to 250 rs
Industry- BPO/ ITES or IT/ Software

27/03/2020

We are hiring for below mentioned positions for Hyderabad Location for one of our leading Client.
If relevant, Share your updated CV on [email protected].
Feel free to share references.

Operations Manager (Inbound Process)
Location: Hyderabad
Experience Bar: 8 years to 12 years
Package: Upto 7.5 LPA
Industry preference: BPO and E-commerce

Assistant Manager (Outbound Process)
Location: Hyderabad
Experience Bar: 5 years to 9 years
Package: 5.5 LPA
Industry preference: BPO and E-commerce

Assistant Manager Training Quality
Location: Hyderabad
Experience Bar: 5 years to 9 years
Package: 4.5 LPA
Industry preference: BPO and E-commerce

27/03/2020

Experience- 3 years to 16 years
CTC- 5 LPA to 24 LPA

Responsibilities:-

• Negotiate, Draft, review and validate Contract Change Requests, Amendments, SOWs, Work Orders and provide the insights. Coordinate with Company's internal team from initiation until the ex*****on of these contract documents.

• Plan and manage projects to ensure the performance and delivery of the services within timelines and with expected quality.

• Prioritize all short/long term projects or assignments to meet the requirements.

• Interface with external and internal stakeholders for the adequacy of coverage and support.

• Work closely with the Service Delivery team/Action Owners to ensure the compliance of contractual obligations related to IT/BPO contracts.

• Identify the risk associated with the non-compliance of contractual obligation.

• Address contractual queries from engagement stakeholders in case of any ambiguity.

• Process Improvement.

• Engage with Finance, Bid team, legal and all stakeholders to finalize the contract.

Knowledge & Skills:

• Good Exposure in Contract Management

• Must be knowledgeable of the major elements of outsourcing contract(s). Understanding the complex outsourcing contractual structures.

• Knowledge in commercial and service level accepts complex IT/outsourcing contracts.

• Working with Contract Management tools

• Strong verbal and written English language skills.

• Presentation Skills

• Team Management Skills

• Leadership and Management Skills

• Problem Solving Skills

If Relevant, Please share your updated resume at [email protected]

17/03/2020

If you have experience in Direct sales, Agency, Broking, IRDAI approved Insurance agents, we have a job opportunity for you.

If interested, please share your cv on [email protected]

Requirements-

· Should be from sales/ field background.

· Should have at least 12 months of exp.

· Good Communication Skills

· Notice period- Immediate (Max 1 month)

· Should have his/her own conveyance

· Minimum qualification- Graduate

· Staying at his/her current location for 1-2 yr.

Max comp – 3.6 LPA
Job Location- Gurgaon

17/03/2020

Hiring For Level 2 Support:

Description-

· Provides L1.5 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.

· Activities include recognition, research, isolation, resolution, and follow-up steps.

· Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.

· Shift: Rotational shift.

· Qualification: Graduate with minimum 6 months+ experience in a technical support role

· Knowledge of troubleshooting Windows XP, Win 7/8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.

· Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skills

Max CTC- 4.8 LPA+ shift allowances

Shifts: Rotational

4 PM onwards-400/shift
7 PM onwards-400/shift
6:30 AM onwards-250/shift
General shift no allowance


Transport: Shuttle service one side and cab one side

If interested, Please share your updated CV on [email protected]

17/03/2020

Hiring for For Level 1 support:

Description-

*Knowledge of troubleshooting Windows XP, Win 7/8 Operating systema, PC Hardware,
*Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.
*Must be able to speak fluent English & posses excellent writing and comprehension skills & with excellent customer handling skills
*Min 6 months exp, international voice experience preferable
*Max CTC:3.6 + shift Allowance
*Rotational Shifts

Shifts: Rotational

4 PM onwards-400/shift
7 PM onwards-400/shift
6:30 AM onwards-250/shift
General shift no allowance


Transport: Shuttle service one side and cab one side

If Interested, Please share your updated resume on [email protected]

17/03/2020

Experience required- 8 years

Primary Skills

*Analytical Skills- Predictive and Prescriptive.

*Ability to work with clients, understand requirements, plan projects end to end

*Ability to adapt & work in an unstructured & ambiguous environment.

*People Management- Hiring, Performance Management.

*Domain Skills (Finance, Order to Cash, Record to Report)

*Industry exp. (Mfg./ Retail/ CPG/Finance)

*Mandatory – MS Word, MS Excel & MS PowerPoint

*Preferred - MS Access, any visualization tool (Power BI or Tableau), workflow tools (Alteryx or other equivalents)

*Fluent English communication skills (Oral, Written and Presentation)



Secondary Skills

*Ability to grasp, analyze/ compare/ contrast large amounts of information

*Excellent organizational skills and attention to detail

*Positive attitude & willingness to put that extra effort to exceed expectations

*Ability to manage multiple assignments simultaneously balancing project work with high-priority requests

If relevant, Please share your updated resume at [email protected]

11/03/2020

Team Manager (Grade C1)

Experience required- 5 to 10 Years

IF RELEVANT, PLEASE SHARE YOUR CV ON [email protected]

* Accounting Experience (minimum experience preparing and posting journal entries, performing financial/fluctuation analysis, preparing financial statements and footnotes)
* Insurance Experience (Life, Retirement and Group Insurance a plus)
* Statutory accounting experience and knowledge of Regulatory requirements in the insurance industry (Statutory accounting vs. GAAP accounting) - A plus
* Preparing financial statements and footnotes (including Management Discussion and Analysis),
* Reviewing financial information (financial analysis, earnings sign off, financial statements and footnotes)
* Preparing consolidated overviews of financial statements and disclosures including but not limited to reserves, prior period errors that are considered material
* Working with auditors to provide information required throughout a statutory and regular audit
* Experience with internal controls and executing internal controls as part of the day to day processes.
* Experience documenting and saving evidence demonstrating that internal controls were properly followed
* Performing financial analysis including fluctuations in financial results.

Address

215, Second Floor. Aditya Arcade. Land Mark Dominos Or Bikaner. Walking Distance From Preet Vihar Metro Station
New Delhi

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm

Telephone

+91 11 42448887

Website

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