MNC hiring BPO ranchi

16/02/2022

LOCATION-KANKE ROAD RANCHI (JHARKHAND)

👉Eligibility criteria & Terms:-

1. It is a work from the office process.
2. Day shift for females (Any 9 hour between 7am-7pm).
3. Rotational shift for males.
4. Immediate joining.
5. Minimum Qualification required 12th.
6. English speaking must.
7. Good Communication.

Pfa JOB DESCRIPTION 👇

Please find below the job responsibility for IB and OB.

Inbound – Candidate needs to help customer on query, request and complaint. Examples are as under.

1. Customer may query on Price of vehicle.
2. Customer may request for a discount on a vehicle or service on breakdown.
3. Customer may complaint on a service.

Outbound – It includes, Sales, after sale service or feedback survey. Examples are as under.

1. A customer might have enquired/inquired about a vehicle in one of the TATA showroom but didn’t purchase. Leads get generated on those customer and CCE need to call that customer may convert that customer into a buyer or prospective buyer.
2. Customer has bought new TATA vehicle. CCE need to call those customers about his experience.
3. A customer got his vehicle serviced in one of TATA service centre. CCE need to call the customer ask for the feedback for the service

Consulting agency

16/02/2022

Hi this is raj
An HR recruiter from coval infosystem pvt ltd

Note- its not a consultancy
We never ask any type of fee or charge from candidate ..
Be free to contact ..

* Good communication only preferred...

LOCATION-KANKE ROAD RANCHI

(JHARKHAND)

👉Eligibility criteria & Terms:-

1. It is a work from the office process.
2. Day shift for females (Any 9 hour between 7am-7pm).
3. Rotational shift for males.
4. Immediate joining.
5. Minimum Qualification required 12th.
6. English speaking must.
7. Good Communication.

Pfa JOB DESCRIPTION 👇

Please find below the job responsibility for IB and OB.

Inbound – Candidate needs to help customer on query, request and complaint. Examples are as under.

1. Customer may query on Price of vehicle.
2. Customer may request for a discount on a vehicle or service on breakdown.
3. Customer may complaint on a service.

Outbound – It includes, Sales, after sale service or feedback survey. Examples are as under.

1. A customer might have enquired/inquired about a vehicle in one of the TATA showroom but didn’t purchase. Leads get generated on those customer and CCE need to call that customer may convert that customer into a buyer or prospective buyer.
2. Customer has bought new TATA vehicle. CCE need to call those customers about his experience.
3. A customer got his vehicle serviced in one of TATA service centre. CCE need to call the customer ask for the feedback for the service