What are the opening hours?

Monday 08:00 - 17:00 Tuesday 08:00 - 17:00 Wednesday 08:00 - 17:00 Thursday 08:00 - 17:00 Friday 08:00 - 17:00

Impax Business Solutions

Name: Impax Business Solutions
Address: Abcon House, Annex, Masaba Road, Lower Hill, Nairobi, 12708-00100, KE
Telephone: +254726129900

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#1 Accredited Microsoft Solution Partner in Business Applications & Modern Work in Kenya | #1 Fixed Asset Management Consultant| 365

Accredited Microsoft Solution Partner in Business Applications and Modern Work in Kenya | Recognized by Financial Times as one of Africa’s Top 100 Fastest-Growing Companies 2023, 2024 & 2025 | We are ISO 27001 & ISO 9001 compliant, certified by Office of the Data Protection Commissioner as a Data Controller and Processor. Impax is also registered with the ICT Authority as Category 1 Partner for ICT Systems and Applications, ICT Consultancy, Cloud Computing and Information Security. Impax Business Solutions delivers leading Microsoft solutions across Africa, specializing in Microsoft Dynamics 365 (Business Central, CRM, F&O, Retail, HR), Microsoft 365, and Fixed Assets Management (Visitor Management, Barcode Asset Tagging, Device Management, iTrack, Asset Tagging & Capture, RFID Capturing & Verification).

27/08/2026

An exciting milestone for innovation in Kenya.

Recently, Strathmore University's iLabAfrica Research and Innovation Centre and Impax Business Solutions Limited formalized a partnership aimed at advancing innovation, technology, and digital transformation.

By bringing together academic research and industry experience, both organizations are committed to supporting impactful projects that contribute to technological growth and capacity building in Kenya and beyond.

We look forward to the journey ahead and the positive impact this collaboration will create.

Full story: https://impaxafrica.com/microsoft-solutions-partner-kenya/2026/08/26/news-impax-ilabafrica-partnership/

19/08/2026

Big News, We Did It! 🏆

Impax Business Solutions is now officially a Microsoft Solutions Partner for Support Services , among the first in Africa to earn this recognition! 🇰🇪🇺🇬

This designation celebrates our excellence in technical support and customer experience, built on over 20 years of helping organizations across Africa, Europe, and the USA get the most out of their Microsoft investments.

What we support:
✅ Microsoft Dynamics 365
✅ Microsoft 365
✅ System Health Checks & Optimization
✅ User Support & Issue Resolution
✅ Advisory & Continuous Improvement

Already using Dynamics 365? Let Africa's recognized Microsoft Support Partner keep your systems running at their best.

Kenya (Head Office): 📧 [email protected] | 📞 +254 726 129 900
IBS AFRICA (Uganda) | Microsoft Dynamics Solutions Partner: 📧 [email protected] | 📞 +256 709 027 027

19/08/2026

We're heading to Fintech Festival Tanzania 2026! 🇹🇿

Impax Business Solutions is proud to be exhibiting at East Africa's largest gathering of the fintech community , bringing together banks, fintech innovators, investors, and regulators from across the region and beyond.

As a Microsoft Dynamics 365 Solutions Partner, we help businesses across Africa connect technology, people, and processes to build smarter, more agile organisations. From digital banking solutions to intelligent business systems, we're excited to share how we're helping the region's financial ecosystem move faster and smarter unlocking the power of AI-driven banking with Microsoft 365 & Microsoft Copilot.

📅 20th – 21st August 2026
📍 Julius Nyerere International Convention Centre (JNICC), Dar es Salaam, Tanzania

Come find us at our booth, we'd love to show you what's possible for your business!

📞 Kenya (Head Office): +254 726 129 900 | [email protected]
📞 IBS Africa – Uganda: +256 709 027 027 | [email protected]

See you in Dar es Salaam!

17/08/2026

A little cake, a lot of gratitude, and 23 years to celebrate!

Today, we celebrated with the people who make the journey truly special ,our amazing team. Thank you for your dedication, passion and commitment to making Impax what it is today.

Here’s to us, our journey, and many more milestones together!

07/08/2026

Stop just recording. Start taking action.

Most CRMs are good at one thing: remembering what already happened. The better question is what happens next.This is what an agentic CRM looks like.

Microsoft Dynamics 365 Customer Insights working with Microsoft Copilot, surfacing the right information at the right moment so your team can respond faster and serve customers with the full picture in front of them.
Faster responses. Smarter service. Better outcomes for the people who trust you with their cover.

📩 Reach out to the team nearest you:
🇰🇪 Impax Business Solutions — [email protected]
🇺🇬 IBS Africa Uganda — [email protected]

07/08/2026

Making insurance simpler, one step at a time. 👋

Customers don't want to repeat themselves across three different channels before someone can help them. They want one conversation that actually gets resolved.

That's what Microsoft Dynamics 365 Contact Center is built for, bringing voice, chat, and every other touchpoint into one place, with Copilot helping your team respond faster and with the full picture in front of them.

Redefining the customer experience isn't a big, complicated shift. It starts with making each interaction count.

📩 Reach out to the team nearest you:

🇰🇪 Impax Business Solutions: [email protected]
🇺🇬 IBS Africa Uganda: [email protected]

06/08/2026

WE ARE HIRING: Technical Specialist – Microsoft Dynamics 365 CRM

Impax Business Solutions is growing our Dynamics 365 team, and we're looking for a Technical Specialist who lives and breathes the Microsoft Power Platform ecosystem.

If you can navigate D365 CRM, Power Automate, Power BI, Copilot Studio, and the wider Microsoft stack with confidence and you're excited to build solutions that solve real business problems for our clients across the region we want to hear from you!

📅 Application Window: Opens 6th August 2026 | Closes 21st August 2026
📍 Apply via the link in our bio / below and follow the application process on our recruitment page.

👉 https://recruitment.impaxafrica.com/

05/08/2026

Say hello to smarter Insurance CRM Solutions. 👋

IMPAX BUSINESS SOLUTIONS | Microsoft Dynamics Solutions Partner are helping insurance businesses across Africa work smarter, powered by Microsoft Copilot.

With Microsoft Dynamics 365 Customer Insights and Microsoft Copilot working together, your team spends less time chasing information and more time in front of the people who matter. Your customers.

This month, we're sharing simple, practical ways this kind of agentic CRM is helping African insurers serve customers faster and run their business with less hassle.

📩 Reach out to the team nearest you:

🇰🇪 Impax Business Solutions: [email protected]

🇺🇬 IBS Africa Uganda: [email protected]

31/07/2026

From inbox to invoice, faster. 📦

The Sales Order Agent, powered by Microsoft Copilot inside Dynamics 365 Finance & Operations, takes the manual work out of your quote-to-cash process.

By automatically extracting order details from incoming emails and PDFs, then validating customer and inventory information against your system, it turns raw requests into accurate sales orders in moments.

This seamless automation speeds up order processing and eliminates costly data entry errors, keeping your sales pipeline moving smoothly from request to fulfillment.

Curious how this could work for your business? Talk to Impax Business Solutions / IBS Africa today.

📧 [email protected] | [email protected] 📞 +254 726 129 900 | +256 709 027 027

31/07/2026

🚨 We're Hiring! | Senior Functional Consultant – Microsoft D365 Finance & Operations

Impax Business Solutions & IBS Africa are looking for an experienced Senior Functional Consultant to lead end-to-end Microsoft Dynamics 365 Finance & Operations implementations for clients across various industries.

If you have strong ERP consulting experience and a passion for driving successful, client-facing implementations, this opportunity is for you!

📅 Applications Open: 30th July 2026
⏳ Deadline: 7th August 2026

👉 Apply now: https://recruitment.impaxafrica.com/

Share with someone who'd be a great fit! 🔁

Address

Abcon House, Annex, Masaba Road, Lower Hill
Nairobi
12708-00100

Opening Hours

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00

Telephone

+254726129900

Website

http://www.impaxafrica.com/

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