23/06/2026
Africa’s premier gathering of Customer Experience professionals returns to Kigali, Rwanda and we are proud to be listed as an Industry Partner for the second year running!
As organizations across the continent continue to recognize Customer Experience as a key driver of growth, loyalty and competitive advantage, this forum provides a unique platform to learn, share and collaborate with some of the brightest minds in the industry.
Why attend?
✔️ Hear from renowned CX leaders and industry experts from across Africa
✔️ Gain practical insights on emerging CX trends
✔️ Learn from real-world case studies and success stories
✔️ Build valuable connections with fellow CX practitioners, business leaders and decision-makers from across the continent
✔️ Be part of shaping the future of Customer Experience in Africa
📍 Kigali, Rwanda
📅 16th – 18th September 2026
We look forward to seeing fellow Customer Experience leaders, practitioners and business executives in Kigali.
Register today and secure your place via www.cxleadersforum.org