23/05/2026
We're | Freelance Customer Support Agent (Full-Time, Remote)
Boost My Career LK is currently sourcing resumes on behalf of a client - a US-based company that retails phone accessories globally.
If you're looking for a full-time remote opportunity with real career growth potential in tech-driven customer support, this one's worth reading.
The Role: You'll be the frontline of customer experience - handling email and DM support, processing orders and refunds, managing chargebacks, tracking product trends, and supporting the team's Shift Lead on analysis and documentation. Social media engagement with customers is also part of the mix.
What They're Looking For
✅ University graduate or equivalent vocational qualification (1+ years experience)
✅ Your own laptop/PC with stable internet
✅ Availability for night shift: 10:00 PM – 6:00 AM
✅ Excellent written and spoken English
✅ Prior email/chat support experience is a strong advantage
✅ Able to work independently in a home environment
Compensation: An attractive Service Provider Fee awaits the right candidate.
📍 Open to Sri Lanka-based candidates only. Due to administrative requirements, we are only able to consider resumes from individuals currently based in Sri Lanka.
📩 Interested? Send your CV to: [email protected]
Boost My Career LK sources resumes for leading local and international clients. We connect capable professionals with the right opportunities.