STG BPO

STG BPO Customer Service & Service Oriented Outsource Company which caters on wide range of Services. Digital to Service from a one stop location.

Position - Call Center ExecutiveLocation - PeliyagodaJob Type - Full-TimeLanguage Fluency - English Spoken and Written i...
25/03/2026

Position - Call Center Executive
Location - Peliyagoda
Job Type - Full-Time
Language Fluency - English Spoken and Written is required, Sinhala Spoken is required

Requirements
-Passed the G. C. E. O/L examination
-Age between 18 to 35 years
-Well-disciplined and responsible
-Good Communication skills in Sinhala and English
-Previous experience in a similar position is an added advantage
-School leavers are encouraged to apply

Responsibilities

Handle inbound and outbound calls professionally
Provide excellent customer service and assistance
Work collaboratively with team members to achieve targets
Adhere to company policies and procedures
Uphold a high level of discipline and professionalism

How to Apply;

If you meet the above criteria and are enthusiastic about joining our call center team, please submit your CV to [email protected].

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තනතුර - ඇමතුම් මධ්‍යස්ථාන විධායක
ස්ථානය - පෑලියගොඩ
රැකියා වර්ගය - පූර්ණ කාලීන

අවශ්‍යතා

-අවම වශයෙන් වසර 1ක ඇමතුම් මධ්‍යස්ථාන පළපුරුද්ද
G. C. E. O/L විභාගය සමත්
වයස අවුරුදු 18 සිට 35 දක්වා
හොඳින් විනයගරුක සහ වගකිව යුතු
සිංහල සහ ඉංග්‍රීසි භාෂාවෙන් හොඳ සන්නිවේදන කුසලතා
මීට පෙර සමාන ස්ථානයක අත්දැකීම් තිබීම අමතර වාසියකි
පාසල් හැර ගිය අය අයදුම් කිරීමට උනන්දු කරනු ලැබේ

වගකීම්

අභ්‍යන්තර සහ පිටතට යන ඇමතුම් වෘත්තීය වශයෙන් හසුරුවන්න
විශිෂ්ට පාරිභෝගික සේවාවක් සහ සහාය ලබා දීම
ඉලක්ක සපුරා ගැනීම සඳහා කණ්ඩායම් සාමාජිකයින් සමඟ සහයෝගයෙන් වැඩ කරන්න
සමාගම් ප්‍රතිපත්ති සහ ක්‍රියා පටිපාටිවලට අනුගත වන්න
ඉහළ මට්ටමේ විනය සහ වෘත්තීයභාවය තහවුරු කරන්න

ඉල්ලුම් කළ යුතු ආකාරය

ඔබ ඉහත නිර්ණායක සපුරාලන්නේ නම් සහ අපගේ ඇමතුම් මධ්‍යස්ථාන කණ්ඩායමට සම්බන්ධ වීමට උද්යෝගිමත් නම්, කරුණාකර ඉදිරිපත් කරන්න - [email protected].

⚖️ 𝐁𝐚𝐥𝐚𝐧𝐜𝐞 𝐤𝐞𝐞𝐩𝐬 𝐞𝐧𝐞𝐫𝐠𝐲 𝐬𝐭𝐞𝐚𝐝𝐲.𝐂𝐚𝐥𝐦 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐬 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧-𝐦𝐚𝐤𝐢𝐧𝐠.𝐒𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬 𝐧𝐞𝐞𝐝𝐬 𝐬𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲.𝐀𝐭 𝐒𝐓𝐆 𝐁𝐏𝐎, 𝐛𝐚𝐥𝐚𝐧𝐜𝐞 𝐝𝐫𝐢...
24/03/2026

⚖️ 𝐁𝐚𝐥𝐚𝐧𝐜𝐞 𝐤𝐞𝐞𝐩𝐬 𝐞𝐧𝐞𝐫𝐠𝐲 𝐬𝐭𝐞𝐚𝐝𝐲.
𝐂𝐚𝐥𝐦 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐬 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧-𝐦𝐚𝐤𝐢𝐧𝐠.
𝐒𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬 𝐧𝐞𝐞𝐝𝐬 𝐬𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲.
𝐀𝐭 𝐒𝐓𝐆 𝐁𝐏𝐎, 𝐛𝐚𝐥𝐚𝐧𝐜𝐞 𝐝𝐫𝐢𝐯𝐞𝐬 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞.
🔥 𝐁𝐚𝐥𝐚𝐧𝐜𝐞 𝐜𝐫𝐞𝐚𝐭𝐞𝐬 𝐬𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬.

Eid Mubarak! 🕌✨Wishing our wonderful community a day filled with laughter, love, and many reasons to smile. May your hea...
21/03/2026

Eid Mubarak! 🕌✨
Wishing our wonderful community a day filled with laughter, love, and many reasons to smile. May your heart be light and your blessings be endless this Eid.

Enjoy the festivities with your family and friends! 🍬🍯

🎯 𝐏𝐮𝐫𝐩𝐨𝐬𝐞 𝐭𝐮𝐫𝐧𝐬 𝐞𝐟𝐟𝐨𝐫𝐭 𝐢𝐧𝐭𝐨 𝐝𝐢𝐫𝐞𝐜𝐭𝐢𝐨𝐧.𝐃𝐢𝐫𝐞𝐜𝐭𝐢𝐨𝐧 𝐬𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐞𝐧𝐬 𝐦𝐨𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧.𝐌𝐨𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧 𝐛𝐮𝐢𝐥𝐝𝐬 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲.𝐀𝐭 𝐒𝐓𝐆 𝐁𝐏𝐎, 𝐩𝐮𝐫𝐩𝐨𝐬𝐞...
13/03/2026

🎯 𝐏𝐮𝐫𝐩𝐨𝐬𝐞 𝐭𝐮𝐫𝐧𝐬 𝐞𝐟𝐟𝐨𝐫𝐭 𝐢𝐧𝐭𝐨 𝐝𝐢𝐫𝐞𝐜𝐭𝐢𝐨𝐧.
𝐃𝐢𝐫𝐞𝐜𝐭𝐢𝐨𝐧 𝐬𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐞𝐧𝐬 𝐦𝐨𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧.
𝐌𝐨𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧 𝐛𝐮𝐢𝐥𝐝𝐬 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲.
𝐀𝐭 𝐒𝐓𝐆 𝐁𝐏𝐎, 𝐩𝐮𝐫𝐩𝐨𝐬𝐞 𝐥𝐞𝐚𝐝𝐬 𝐨𝐮𝐫 𝐩𝐫𝐨𝐠𝐫𝐞𝐬𝐬.
🔥 𝐏𝐮𝐫𝐩𝐨𝐬𝐞 𝐠𝐢𝐯𝐞𝐬 𝐦𝐞𝐚𝐧𝐢𝐧𝐠 𝐭𝐨 𝐩𝐫𝐨𝐠𝐫𝐞𝐬𝐬.

𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞 𝐆𝐫𝐨𝐰𝐬 𝐰𝐢𝐭𝐡 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧.In the call center environment, confidence does not come from luck , it comes from pre...
13/03/2026

𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞 𝐆𝐫𝐨𝐰𝐬 𝐰𝐢𝐭𝐡 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧.

In the call center environment, confidence does not come from luck , it comes from preparation. Every successful call begins long before the phone rings. When 𝐚𝐠𝐞𝐧𝐭𝐬 𝐭𝐚𝐤𝐞 𝐭𝐢𝐦𝐞 to understand the product, learn the process, and review common customer concerns, they step into each conversation with clarity and control.

Preparation helps agents respond quickly, communicate clearly, & handle difficult situations with professionalism. Customers can easily sense when an agent is confident and knowledgeable. This builds trust and creates a more positive customer experience.

𝐆𝐫𝐞𝐚𝐭 𝐜𝐚𝐥𝐥 𝐜𝐞𝐧𝐭𝐞𝐫 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 know that preparation is part of daily success. Reviewing updates, practicing communication skills, and staying organized can make a big difference in performance. It reduces stress, improves call quality, and helps agents deliver better service.

𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞 𝐢𝐬 𝐧𝐨𝐭 𝐬𝐨𝐦𝐞𝐭𝐡𝐢𝐧𝐠 𝐭𝐡𝐚𝐭 𝐚𝐩𝐩𝐞𝐚𝐫𝐬 𝐨𝐯𝐞𝐫𝐧𝐢𝐠𝐡𝐭. It grows little by little through learning, practice, and readiness. When you prepare well, every call becomes an opportunity to perform at your best and make a meaningful impact. 📞✨

💪 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 𝐛𝐮𝐢𝐥𝐝𝐬 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞.𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞 𝐫𝐞𝐝𝐮𝐜𝐞𝐬 𝐡𝐞𝐬𝐢𝐭𝐚𝐭𝐢𝐨𝐧.𝐂𝐥𝐞𝐚𝐫 𝐚𝐜𝐭𝐢𝐨𝐧 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐬 𝐫𝐞𝐬𝐮𝐥𝐭𝐬.𝐀𝐭 𝐒𝐓𝐆 𝐁𝐏𝐎, 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 𝐦𝐚𝐭𝐭...
12/03/2026

💪 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 𝐛𝐮𝐢𝐥𝐝𝐬 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞.
𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞 𝐫𝐞𝐝𝐮𝐜𝐞𝐬 𝐡𝐞𝐬𝐢𝐭𝐚𝐭𝐢𝐨𝐧.
𝐂𝐥𝐞𝐚𝐫 𝐚𝐜𝐭𝐢𝐨𝐧 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐬 𝐫𝐞𝐬𝐮𝐥𝐭𝐬.
𝐀𝐭 𝐒𝐓𝐆 𝐁𝐏𝐎, 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 𝐦𝐚𝐭𝐭𝐞𝐫𝐬.
🔥 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞 𝐠𝐫𝐨𝐰𝐬 𝐰𝐢𝐭𝐡 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧.

𝐒𝐦𝐢𝐥𝐞 𝐓𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐡𝐞 𝐂𝐚𝐥𝐥In a call center environment, a smile may seem invisible to the customer, however its impact is in...
11/03/2026

𝐒𝐦𝐢𝐥𝐞 𝐓𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐡𝐞 𝐂𝐚𝐥𝐥

In a call center environment, a smile may seem invisible to the customer, however its impact is incredibly powerful.

When an agent smiles while speaking, it naturally changes the tone of their voice. The voice becomes warmer, more friendly, and more welcoming. Even though the customer cannot see the smile, they can feel the positivity through the conversation.

Smiling during a call helps create a more relaxed and confident communication style. Customers who reach out to a call center are often looking for help, clarification, or solutions. A friendly tone can instantly make them feel comfortable and valued. This simple habit can turn a routine interaction into a positive customer experience.

For call center professionals, "𝑺𝒎𝒊𝒍𝒆 𝑻𝒉𝒓𝒐𝒖𝒈𝒉 𝒕𝒉𝒆 𝑪𝒂𝒍𝒍" is more than just a technique it’s a mindset. It shows patience, professionalism, and genuine care for the customer. Small actions like this help build stronger connections, improve customer satisfaction, and create a more positive work environment.

𝑺𝒐𝒎𝒆𝒕𝒊𝒎𝒆𝒔, 𝒕𝒉𝒆 𝒃𝒆𝒔𝒕 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝒃𝒆𝒈𝒊𝒏𝒔 𝒘𝒊𝒕𝒉 𝒂 𝒔𝒊𝒎𝒑𝒍𝒆 𝒔𝒎𝒊𝒍𝒆.😊📞




Focusing on growth? Let’s handle the rest. 🚀Whether you’re a startup scaling up or an established brand looking to lean ...
10/03/2026

Focusing on growth? Let’s handle the rest. 🚀

Whether you’re a startup scaling up or an established brand looking to lean out, our BPO solutions are designed to plug right into your workflow.

What we bring to the table:
✅ Customer Support – 24/7 coverage that keeps your CSAT scores high.
✅ Back Office Services – Data entry, payroll, and admin handled with precision.
✅ Sales & Telemarketing – Turning leads into loyal customers.
✅ Tech Support – Expert troubleshooting for your end-users.

Why partner with us?

- Cost Efficiency: Reduce overheads without sacrificing quality.
- Scalability: We grow as you grow—no friction, just flow.
- Expert Talent: Access a global pool of pros ready to represent your brand.

Stop juggling tasks and start hitting targets. 🎯

Ready to streamline?

📥 DM us for a free consultation - 076 922 0943
🌐 Visit www.stgbpo.com
📞 Call us at 076 922 0943

"𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐋𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠"In today’s fast-moving world, many people focus on speaking, presenting, and expressing their id...
10/03/2026

"𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐋𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠"

In today’s fast-moving world, many people focus on speaking, presenting, and expressing their ideas. However, one of the most powerful yet underrated skills in communication is listening. True listening goes beyond simply hearing words, it means understanding the message, emotions, and intentions behind them.

When we listen carefully, we show respect and value to the other person. This builds trust, strengthens relationships, and creates a more positive environment whether at work, in leadership, or in daily life. In professional settings, great leaders are often great listeners. They understand their teams, identify problems faster, and make better decisions because they listen before they react.

Listening also reduces misunderstandings. Many conflicts happen not because people disagree, but because they fail to truly hear each other.

The real power of listening lies in its ability to connect people, build trust, and create meaningful communication. Sometimes the most impactful thing you can say… is nothing at all , just listen. 👂

"🧠 𝐀 𝐟𝐨𝐜𝐮𝐬𝐞𝐝 𝐦𝐢𝐧𝐝𝐬𝐞𝐭 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐬 𝐪𝐮𝐚𝐥𝐢𝐭𝐲.𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐛𝐮𝐢𝐥𝐝𝐬 𝐭𝐫𝐮𝐬𝐭.𝐓𝐫𝐮𝐬𝐭 𝐬𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐞𝐧𝐬 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬.𝐀𝐭 𝐒𝐓𝐆 𝐁𝐏𝐎, 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐢𝐬 𝐚 𝐦𝐢𝐧𝐝...
10/03/2026

"🧠 𝐀 𝐟𝐨𝐜𝐮𝐬𝐞𝐝 𝐦𝐢𝐧𝐝𝐬𝐞𝐭 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐬 𝐪𝐮𝐚𝐥𝐢𝐭𝐲.
𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐛𝐮𝐢𝐥𝐝𝐬 𝐭𝐫𝐮𝐬𝐭.
𝐓𝐫𝐮𝐬𝐭 𝐬𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐞𝐧𝐬 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬.
𝐀𝐭 𝐒𝐓𝐆 𝐁𝐏𝐎, 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐢𝐬 𝐚 𝐦𝐢𝐧𝐝𝐬𝐞𝐭.
🔥 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐛𝐞𝐠𝐢𝐧𝐬 𝐰𝐢𝐭𝐡 𝐦𝐢𝐧𝐝𝐬𝐞𝐭."

"🧘 𝐂𝐚𝐥𝐦 𝐥𝐞𝐚𝐝𝐞𝐫𝐬 𝐜𝐫𝐞𝐚𝐭𝐞 𝐬𝐚𝐟𝐞 𝐭𝐞𝐚𝐦𝐬.𝐒𝐚𝐟𝐞 𝐭𝐞𝐚𝐦𝐬 𝐩𝐞𝐫𝐟𝐨𝐫𝐦 𝐛𝐞𝐭𝐭𝐞𝐫.𝐁𝐞𝐭𝐭𝐞𝐫 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐛𝐮𝐢𝐥𝐝𝐬 𝐬𝐮𝐜𝐜𝐞𝐬𝐬.𝐀𝐭 𝐒𝐓𝐆 𝐁𝐏𝐎, 𝐜𝐚𝐥𝐦 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢...
09/03/2026

"🧘 𝐂𝐚𝐥𝐦 𝐥𝐞𝐚𝐝𝐞𝐫𝐬 𝐜𝐫𝐞𝐚𝐭𝐞 𝐬𝐚𝐟𝐞 𝐭𝐞𝐚𝐦𝐬.
𝐒𝐚𝐟𝐞 𝐭𝐞𝐚𝐦𝐬 𝐩𝐞𝐫𝐟𝐨𝐫𝐦 𝐛𝐞𝐭𝐭𝐞𝐫.
𝐁𝐞𝐭𝐭𝐞𝐫 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐛𝐮𝐢𝐥𝐝𝐬 𝐬𝐮𝐜𝐜𝐞𝐬𝐬.
𝐀𝐭 𝐒𝐓𝐆 𝐁𝐏𝐎, 𝐜𝐚𝐥𝐦 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐦𝐚𝐭𝐭𝐞𝐫𝐬.
🔥 𝐂𝐚𝐥𝐦 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐢𝐧𝐬𝐩𝐢𝐫𝐞𝐬 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞."

"Today, we celebrate the dreamers, the doers, and the trailblazers. 🌟 Happy International Women’s Day!This year’s theme,...
08/03/2026

"Today, we celebrate the dreamers, the doers, and the trailblazers. 🌟 Happy International Women’s Day!
This year’s theme, 'Rights. Justice. Action.', reminds us that while we’ve come a long way, the journey toward true equality continues. Today we honor the resilience of women in our company and everywhere—from the boardroom to the front lines and every space in between.

Let’s continue to support, uplift, and empower one another. When women rise, we all rise! 🚀💪

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