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Platinum is a strategic management consulting firm specialising in every aspect of the hospitality and tourism sectors, including sustainable tourism, casino resorts, gaming, and themed attractions.

The PLATiNUM Ltd consulting partner Andrew Klebanow continues to shape responsible gaming dialogue with evidence based a...
14/10/2026

The PLATiNUM Ltd consulting partner Andrew Klebanow continues to shape responsible gaming dialogue with evidence based analysis. In his latest RG Journal feature, “Up in Smoke: Linking Casino Smoking Bans and Responsible Gaming Progress,” Klebanow highlights a critical yet often overlooked policy lever: how smoking bans can encourage natural breaks in play, reducing the intensity of problem gambling behavior.

His perspective aligns with ongoing industry discussions on public health, employee welfare, and sustainable casino operations. Klebanow further underscores the need for data driven policy reform and balanced regulatory frameworks that support both operators and communities.

As the industry re examines long held assumptions about smoking, revenue impact, and player behavior, Klebanow’s work offers a timely contribution to responsible gaming advancement.
Access full insights: https://rgjournal.com/up-in-smoke-linking-casino-smoking-bans-and-responsible-gaming-progress/

Celebrating 77 years of advancement and success on the occasion of the National Day of the People's Republic of China.  ...
01/10/2026

Celebrating 77 years of advancement and success on the occasion of the National Day of the People's Republic of China.
77

Happy Mid-Autumn, let us express our greeting through Su Shi's Song Dynasty poem “May we all be blessed with longevity, ...
25/09/2026

Happy Mid-Autumn, let us express our greeting through Su Shi's Song Dynasty poem “May we all be blessed with longevity, though miles apart, as we share the beauty of the moon together.”
-Autumn Festival

Fortune Leaders Forum 2026 brought together distinguished leaders shaping the future of global business. The Platinum Lt...
11/09/2026

Fortune Leaders Forum 2026 brought together distinguished leaders shaping the future of global business. The Platinum Ltd. is represented by our Managing Director, Mary Mendoza in this influential gathering. Hosted in Macao with the support of SJM Resorts, the forum convened executives from Trip.com, Klook, PATA, leading technology innovators, and senior figures across retail, finance, AI, and integrated resorts driving forward looking dialogue on the evolving landscape of tourism, digital transformation, and regional economic development.

Key discussions highlighted the evolving landscape of tourism, the transformation of resort economies, AI driven innovation, digital finance, and the strategic role of Macau as an international business and MICE hub. Insights from Trip.com CEO Jane Sun, Klook Co Founder & CEO Eric Gnock Fah, and PATA CEO Noor Ahmad Hamid underscored the region’s growing influence in shaping Asia’s travel future.

Mary Mendoza’s presence reflects The Platinum Ltd.’s commitment to contributing to forward looking conversations that elevate Macau’s tourism, hospitality, and integrated resort development on the global stage.
Read full article on:
• https://fortune.com/2026/07/15/klook-ethan-lin-us-asia-travel-tourism-ipo/
• https://www.chinadailyasia.com/hk/article/639243
• https://www.macaupostdaily.com/news/29314
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Rethinking leadership in an age of artificial intelligenceIn the latest commentary for Macau Business opinion insight, o...
18/08/2026

Rethinking leadership in an age of artificial intelligence

In the latest commentary for Macau Business opinion insight, our Managing Director Ms. Mary Mendoza reflects on how AI is reshaping leadership expectations across Macau’s tourism, hospitality, and gaming sectors and to rethink their roles as artificial intelligence accelerates across global industries.

Drawing from insights at WAIC 2026, she highlights how emerging technologies demand not only technical fluency but a renewed commitment to “Magnifica Humanitas” the philosophy that places human dignity, empathy, and ethical judgment at the center of innovation.

As AI reshapes decision making, service delivery, and organizational culture, Ms. Mary Mendoza argues that Macau’s tourism, hospitality, and gaming leaders must cultivate a balanced approach: embracing intelligent systems while safeguarding the human values that define sustainable leadership.

Her perspective reinforces why the next era of executive excellence will be measured not only by digital capability, but by humanity driven vision. Quoting Ms. Mary Mendoza, she emphasizes that “Only by strengthening the human side can AI serve the city’s long-term interests rather than define them”.
Access full insight online: https://macaubusiness.com/opinion-rethinking-leadership-in-an-age-of-artificial-intelligence/
Or get a printed copy of Macau Business Magazine August 2026 edition.

THE MASS MARKET SHIFTMacau's junket-driven VIP model once 66% of GGR has collapsed to 26% as licensed promoters plummet ...
15/08/2026

THE MASS MARKET SHIFT

Macau's junket-driven VIP model once 66% of GGR has collapsed to 26% as licensed promoters plummet from 235 to just 29. Anita Tseng's SiGMA News report documents this seismic shift, but as Mary Mendoza of Platinum Strategic Consulting Group emphasizes, the real story is operational.

"The core challenge is margin quality versus volume," Ms. Mary Mendoza explains. VIP play was high-risk but extremely efficient in yield per player. Replacing it demands far more visitors, supported by flawless hotel, F&B, and transport operations costs now reflected in a 21% marketing expenditure rise.

Yet Mendoza sees opportunity. "Mass market GGR has reached 113% of pre-pandemic levels," she notes, proving brand-led acquisition works. The key is diversification: "Long-term resilience will stem from a diversified spending approach per visitor encompassing accommodation, dining, shows, and events." She advocates leveraging Macau's unique Chinese-Portuguese heritage to craft culturally cohesive experiences. While high-value players may migrate elsewhere, no jurisdiction matches Macau's scale and proximity to China but operators must now compete on destination, not just gaming tables.
Read full article on English and Chinese
https://sigma.world/news/macau-gaming-industry-vip-junkets-mass-market/
https://sigma.world/zh-hant/news/macau-gaming-industry-vip-junkets-mass-market/

澳门博彩业进入转型阶段。随着贵宾厅模式退场、中介制度改革及中场市场崛起,澳门赌场正重新布局会员经营、非博彩投资与酒店设施,竞争焦点从VIP转向大众市场。

The Ask China – Macau Edition 2026 dialogue, was hosted by American Chamber of Commerce Macau (AmCham) in collaboration ...
24/07/2026

The Ask China – Macau Edition 2026 dialogue, was hosted by American Chamber of Commerce Macau (AmCham) in collaboration with CGTN, and title sponsorship from Wynn Macau, Limited. convened leading chambers of commerce, business associations, and representatives from Macau’s integrated resort operators to explore national alignment and Macau’s next development phase.

As a participating delegate, Mary Mendoza, Managing Director of The Platinum Ltd, joined business leaders in reaffirming the importance of synchronizing corporate initiatives with the 15th Five‑Year Plan and Macau’s long‑term policy direction.

The Platinum Ltd., was delighted to be present, contributing to a forward‑looking exchange focused on sustainable growth, strategic infrastructure, and strengthening Macau’s role within China’s broader development vision.



Access the reports:

- GCS https://www.gov.mo/en/news/404840/
- Macau Business http://macaubusiness.com/national-alignment-key-infrastructure-projects-and-guidance-fund-pivotal-to-macaus-next-development-phase-business-leaders/
- CGTN https://www.cgtn.com/news/2026-07-22/15th-five-year-plan-and-macao-ask-china-forum-explores-country-s-economic-policies-and-opportunities-for-macao-sar-12345678.html
- TDM https://www.tdm.com.mo/zh-hant/news-detail/1221561?isvideo=&lang=zh-hant&shortvideo=0&category=all
- Macau Post Daily https://macaupostdaily.com/news/28859



-Macau Edition

The Platinum Ltd’s consulting partner Andrew Klebanow once again brings sharp industry insight in the May issue of Globa...
21/07/2026

The Platinum Ltd’s consulting partner Andrew Klebanow once again brings sharp industry insight in the May issue of Global Gaming Business Magazine.

Featured is Marjorie Preston’s cover story on Japan’s gaming future - plus his own sidebar “Rise of the Machines” - Klebanow outlines the renewed search for casino development sites as Japan prepares for two upcoming licenses in 2027. Read more in the full article: https://rb.gy/g8typ3




Access full insights: https://rb.gy/g8typ3




Warm wishes for a meaningful festival, whether spent sharing zongzi with loved ones or strengthening team spirit through...
19/06/2026

Warm wishes for a meaningful festival, whether spent sharing zongzi with loved ones or strengthening team spirit through the tradition of dragon boat racing.

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