Eand Ess Hospitality Consultant

Eand Ess Hospitality Consultant Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Eand Ess Hospitality Consultant, Consulting Agency, Kubwa, Abuja.

Hospitality Training Consultant who offer Staff & Management Training on:
📌 Order taking
📌 Communication
📌 Customer Service etc
📍 Managing Staff & Sales
📍Inventory control
📍Compliance with tax regulation and lots more
Send a DM for Booking

Choose from one of these bundles and send us a DM...
04/02/2025

Choose from one of these bundles and send us a DM...

Presently, I no longer work for any boss in case you have been wondering.As a restaurant manager, you may have realized ...
24/01/2025

Presently, I no longer work for any boss in case you have been wondering.

As a restaurant manager, you may have realized that the only obvious challenge you are contending with is how to improve the restaurant's profit.

But you don't know where to go from here! I have something for you.

Get the full gist from the slides.




We listen...We don't Judge because 2024 is already a lot for you.To tell you, I am  well aware of your concerns in the h...
09/12/2024

We listen...We don't Judge because 2024 is already a lot for you.

To tell you, I am well aware of your concerns in the hospitality industry and I am here to lift that burden off your shoulders.

Sometimes, You just have to breathe because you are already doing a good job for your business and staff members.

If you need help anytime, I am a DM away!

Hotels and restaurants have to be in the good books of people to successfully cash out this festive period.People would ...
02/12/2024

Hotels and restaurants have to be in the good books of people to successfully cash out this festive period.

People would rather spend their money in places where they have gotten a memorable dining  experience than try out places with a bad review.

If you must make a truckload of money in this season, NOW!  is the next best time to opt for proper staff training.

All you need is one day’s proper staff training to position them to offer exceptional customer service and beautiful dining experience.

There is money to be made but you have to be prepared to make it. 

Use the link in my bio to get started!


My 15 years of experience is what I compressed in few slides to help you with effective leadership strategies.Slide 6 is...
26/11/2024

My 15 years of experience is what I compressed in few slides to help you with effective leadership strategies.

Slide 6 is where the juice is!

Something most managers and restaurant owners neglect to do, which form the reason why at some point you loose joy in the industry as a manager.

Let me not spill the tea.

Swipe through to see for yourself.





I have just one thing to tell you….Start this week strong with a positive mindset.Believe in your abilities and don't le...
29/09/2024

I have just one thing to tell you….

Start this week strong with a positive mindset.
Believe in your abilities and don't let anything hold you back.

Remember those days when restaurants took orders on simple pieces of paper? That's so old school!Today, modern restauran...
26/09/2024

Remember those days when restaurants took orders on simple pieces of paper?

That's so old school!

Today, modern restaurants are stepping up their game with beautifully crafted hardcover menus that are not just functional but also a work of art.

Some have upgraded to using digital menus, where they update the menus in real-time to offering interactive features.

It is a small but significant change that reflects the industry's evolution.

What other changes have you noticed in restaurants lately?







You are a passionate restaurant owner in Nigeria, serving up delicious continental dishes and healthy options to your lo...
25/09/2024

You are a passionate restaurant owner in Nigeria, serving up delicious continental dishes and healthy options to your loyal customers.

With the current economic downturn, you struggle to keep your doors open, the cost of ingredients is going sky-high, customers are tightening their belts,  your profits are dwindling and you have started to feel the pinch. 

These are common challenges faced by many hospitality businesses in Nigeria. 

How can you keep your business afloat and even grow during these challenging times?

The key is to diversify your offerings and explore new revenue streams. Here are a few ideas:

🔹Expand your menu:

One effective strategy is to expand your menu beyond traditional dishes and offer a variety of options to cater to different tastes and budgets, such as vegetarian, vegan, or gluten-free choices. 

Instead of relying solely on dine-in customers, you can explore opportunities to expand your offerings and reach new markets.

Consider offering catering services for events and parties, partnering with local businesses for meal delivery, or even launching a meal kit service.

🔹 Leverage Technology

Invest in a professional website and social media marketing to improve your online visibility.

While on that, launch your own delivery service to reach this wide customer base.

Consider offering virtual cooking classes like the ones Hilda Baci and others offer. You can also look into wine tastings to attract new customers.

🔹There is money in niche markets.

Identify specific target audiences within the hospitality industry and cater to their unique needs. 

For example, if you specialize in continental dishes, consider targeting health-conscious diners or corporate clients looking for upscale dining experiences.

🔹 Finally, prioritize customer satisfaction. 

Focus on providing exceptional service, addressing complaints promptly, and building strong relationships with your customers.

You get more on customer satisfaction from our previous posts.

More in the comment👇

You've heard when diners most times say, “eating at so-so-so place was a 10/10👌”This is how to be on that list and satis...
24/09/2024

You've heard when diners most times say, “eating at so-so-so place was a 10/10👌”

This is how to be on that list and satisfy your customers, making them refer people to your restaurant without you knowing. 

You need to start paying attention to the ambience of your restaurant.

More on the slides




I promise not to gate-keep anything that will help your business.As a restaurateur, if your business has a physical sale...
24/09/2024

I promise not to gate-keep anything that will help your business.

As a restaurateur, if your business has a physical sales point, this is for you.

Do you know that you are leaving money on the table for not adopting QR Code Technology in your business?

What QR Code Technology does is to help your business create new channels where:

♦️ Customers can interact with your product

♦️ You get to see the exact time of purchase, the full name, phone numbers and address of every of your customers that made a purchase.

Here is what is in it for you!

This information collected gives you further insights about staff ex*****on and most of all you will be able to keep tabs with your already acquired customers.

Remember! You have been looking for how to maximise your advertising efforts.

This is the solution to it!

With the data you have, you can:

Select the location where your customers are not coming from and target those areas.

Use behaviour similar to your existing customers to select your target audience as well.

There is so much more you can achieve with QR Code Technology.

If you want more information on how it works and recommendation on how to get it, send a DM and we will be glad to help.









Sick of dealing with staffing headaches?Slide 3 explains why they give you a hard time and what you can do.
23/09/2024

Sick of dealing with staffing headaches?

Slide 3 explains why they give you a hard time and what you can do.










Address

Kubwa
Abuja

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