07/12/2020
Responsibilities
Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)Assess customer needs and introduce new products and services (credit cards, saving bonds etc)Make sales referrals, suggest alternate channels and cross-sell products and servicesGo the “extra mile” to build trust relationships, customer loyalty and satisfactionComply with regulatory requirementsManage risk in every transaction and detect fraudulent transactions to prevent lossesResolve customers’ issues and provide relevant information
Requirements
Proven working experience in banking, personal banking, retail banking or financial servicesBasic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)Strong communication and time management skillsCustomer satisfaction-orientedAttention to detail and mathematical skillsExcellent sales skillsBS in Finance, Banking or relevant field